Tek Savvy

We are very satisfied with Tek Savvy. Last time we called them to help with my laptop which suddenly stopped working. Guys are very friendly and knowledgeable. Highly recommend their service !

When frustrated with a large internet provider (bundled service) I spoke to friends, family and colleagues about other options. Tek Savvy was recommended over and over so I switched and have never looked back. Their service has been exceptional and when an issue occurred they handled it from beginning to end to ensure the problem was resolved, without asking they compensated for time period without service (even though the problem was with the cable provider) and followed up to make sure the problem did not return. If a great product with great customer service is what you are looking for, Tek Savvy is the company you need.

Gotta love Tek Savvy!! We have used this company for one and a half years and can't figure out why we stuck with the other cable company (no names mentioned) for all those years. For our $39/month, we get 25 mb/s speed and 300 gb of data, enough to allow us virtually unlimited streaming. This is the actual monthly price, not the "6 months introductory price" as per the other cable company. We have now moved down to a cheaper cable package and are saving a bundle overall. The only drawback comes if you need tech support,
1. you will have to wait on the phone for way too long and 2. they are totally dependent on the other cable company because they piggyback on the other cable company's cable lines and equipment. If the other cable company has a problem, you will obviously have a problem and they will have to submit a "ticket" to them in order to have the problem fixed. The other cable company clearly does not like having lost its monopoly and agents can be quite belligerent if one utters the words "Tek Savvy". One thing that's become clear to us lately, is the fact that they will not rush to help Tek Savvy customers so you can end up with a frustrating wait before the other cable company addresses your "ticket". We've had very few problems fortunately so we remain loyal Tek Savvy customers and recommend this company to as many people as possible.

Have used Guido several times with the home computer, all with good, fast results. Pleasant to deal with. Knowledgable, and when didn't have the answer told us so.
Worked hard and responsive to last minute panic calls.