S.O.S Maintenance

Swimming Pools, Spas & Hot Tubs
Ottawa ON K2S 0K6
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93%

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Reviews by rating (past 12 months)

Reviews for S.O.S Maintenance

Average customer rating:
9.6 10 (26 reviews)

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Brenda Ruddick from Ottawa
Brenda Ruddick from Ottawa
1 review Ottawa, ON
10/10

Hot tub repair

I thought my hot tub days were over. Scott has been servicing my tub for several years and is always willing to answer any questions I have. Over the past year my tub seemed to have problems with the heater and Scott worked hard to make sure the problem was resolved. My tub is now in great working order and I'm all set for the fall weather. Scott is very interested in making sure customers are happy and I am very appreciative for all his continued help.
I will definitely recommend his company to others.

Approximate cost of services:
$0.00
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Dino from Ottawa
Dino from Ottawa
1 review Ottawa, ON
10/10

Spa

What can I say , I was ready to toss the tub, I was done after dealing with several other spa technitions and what they were going to charge me before they even looked at the tub, some companies even wanted to charge travel time. Scott came by took a look and had it fixed in no time and at little cost, he even took apon himself to fix little things and not charge me 100% completely satisfied with service I highly recommend SOS to everybody I know who has a spa or pool.
Thanks Scott you saved my tub...

Approximate cost of services:
$200.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Greg from GREELY
Greg from GREELY
3 reviews Ottawa, ON
10/10

Hot tub inspection

Very impressed with Scott's experience, interpersonal skills and advice. I hired him based on Homestars reviews so I felt it was important to contribute. Highly recommend Scott for hotub and/or pool issues.

Approximate cost of services:
$100.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Isabelle  from Ottawa
Isabelle from Ottawa
1 review Ottawa, ON
9/10

spas & hot tubs

We moved to a new home last year that has a hot tub. Scott was very knowledgable and helped us with the information we needed to understand how to set up and take care of our hot tub. He was very helpful when we needed new parts and was able to either guide us to the proper part vendor or order the parts for us himself. Scott was then able to install the parts promptly. Scott is very professional and we would definitely use his services again.

Approximate cost of services:
$500.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
1 of 1 people found this review helpful.
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Stuart  from Carp
Stuart from Carp
1 review Ottawa, ON
10/10

Control Panel

I called Scott to repair my hot tub, he was fast, efficient, courteous and professional. He was able to order the part I needed and got me up and running in 24hours! I am very impressed and would recommend him to anyone who has a hot tub.

Approximate cost of services:
$500.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
1 of 1 people found this review helpful.
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Goldy Starry from Ottawa
Goldy Starry from Ottawa
1 review Ottawa, ON
10/10

Hot tub cleaning

Scott was very professional, replied to emails and phone calls promptly. Answered all my questions and gave some very helpful advice. I will definitely be using him in the future!

Approximate cost of services:
$200.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
1 of 1 people found this review helpful.
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Chris  from Ottawa
Chris from Ottawa
1 review Ottawa, ON
10/10

Hot Tub repair

Scott was great to deal with....he was more interested in making sure I was taken care of than he was billing me...which is rare in a contractor these days. My hot tub wouldn't heat the water and I know that if it was a pump that was burnt out it would be covered under warranty by the store I purchased it from....but I didn't know if that was the case. Scott came over regardless and checked it out for me and discovered it was in fact a burnt out circulation pump. He didn't charge me anything but simply asked that I consider using his services in the future....I definitely will...that kind of honesty is hard to come by. Thanks Scott !!!

Approximate cost of services:
$0.00
1 of 1 people found this review helpful.
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Luc from Ottawa
Luc from Ottawa
1 review Ottawa, ON
10/10

Hot tub Repair

We called SOS Maintenance because our hot tub pump wouldn't work. Scott initially tried to troubleshoot over the phone to save us the labour charge. When that didn't work, he immediately set up an appointment to come over and fix it. We ultimately had to replace the pump - he arranged for it quickly and had it installed within 24 hours! Overall, we were very happy with the service and will be recommending SOS Maintenance to all of our friends.

Approximate cost of services:
$500.00
1 of 1 people found this review helpful.
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Nathalie from Ottawa
Nathalie from Ottawa
1 review Ottawa, ON
10/10

Hot Tub Maitenance

I changed hot tub maintenance service provider earlier this year. SOS Maintenance has now serviced my tub twice for separate issues. Service in both instances was excellent, very satisfied. Scott, the company owner, is highly knowledgable, efficient, competitive and professional. Very happy with service, and would highly recommend.

Approximate cost of services:
$300.00
1 of 1 people found this review helpful.
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Amber  from Ottawa
Amber from Ottawa
1 review Ottawa, ON
0/10

Hot tub repair

The technician didnt return phone calls when he said he would. He also made an appointment and then did not call or show up. My husband had to rearrange his schedule in order to accommodate this time.

Approximate cost of services:
$200.00
What could this company do to improve their services?
Everything
Any advice to offer fellow homeowners facing a similar project?
Call someone else
1 of 3 people found this review helpful.
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The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about S.O.S Maintenance

S. O. S Maintenance is a locally owned Pool & Spa service company that specializes in Hot Tub Repair and Maintenance. *** We repair ALL makes and models of Hot Tubs *** > Commercial & Residential > Replacement Hot Tub Covers, Lifters, Filters, & Jets, > Relocation, Removal & Site ...
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.
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