HomeStars actually works! I had a bad musky odour along with rocks and dirt in my basement floor drain, so I called my usual plumber who couldn’t figure it out, and so I called another plumber who didn’t bother to show up and/or call. I checked HomeStars, and decided to call A-Z Plumbing based on good reviews. Dimitry came right over and diagnosed the problem (broken pipe under my concrete basement floor) and set-up an appointment to start the work. I had been wanting to install a backwater valve for some time, so I asked if I could get that done too, and they were very accommodating. Dimirty and his team were great! They replaced the broken pipe and entire floor drain, and installed the backwater valve. They took care of everything - the city permit, inspection, and even helped me with the rebate paperwork. The whole job was done on a very cold, stormy winter day, but they were on time, professional, and left the place cleaner than it was before! I’ve found my new go-to plumber…thanks Dimitry!
- Approximate cost of services:
- $0.00
- Company Response
Thank you very much for your review! My team and I really appreciate you sharing your experience with others Homestars users. These are not cheap or easy jobs, and they need to be done right so that you don't worry about your plumbing for years to come. We were happy to take care of paperwork for you - it takes us less time than it would ever take an unexperienced homeowner ( we do it all the time).
Thanks again, all the best and looking forward to assisting you in the future,
Dmitry