The Pool Fill In People

Swimming Pools, Spas & Hot Tubs
Toronto ON M2K 1S1
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88%

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Reviews for The Pool Fill In People

Average customer rating:
9 10 (44 reviews)

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William
William
4 reviews Oshawa, ON
1/10

Pool removal

I may have been hasty on my last review and there was a lack communication between myself and Allan the owner of the company. As of June 7 2018 the sinkage from the torrential rains in the spring of 2017 has been addressed. Six yards of topsoil has been installed leveled and seeded. The crew was polite and friendly.

Bill H

Approximate cost of services:
$10,000.00
3 of 3 people found this review helpful.
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Company Response

really...you never heard from us? That's not true and you no that. I spoke to you 3 weeks ago and told you we had you on our calendar for your warranty. as far a waiting a year? you called us at the end of the season to inform us of some settling but it was to late in the season to do it as I mentioned it was to wet. if you are going to post information then it should be accurate and not misleading to others. it's unfortunate people do this and are not truthful. we will and ALWAYS have honored our warranties.

Willy
Willy
1 review Mississauga, ON
10/10

Pool fill in

Alan and his team (Jay, Ron and Kent) has lots of experience in Pool fill in. Alan explained about the importance of the material source and the right clay sand mix for proper drainage. During the project before putting top soil, there were days with heavy rain, water never trapped in the filled-in area longer than half a day. The team always keep the work site in a manageable manner so as not to create too much inconvenience to my neighbor.

Approximate cost of services:
$10,000.00
2 of 2 people found this review helpful.
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Company Response

Thank you for the great review Willy! We are glad that you are happy with experience of completing your pool fill in project. We have intelligent and competent crew members that will go above and beyond their duties to ensure there is minimal inconvenience's to all of our clients. Enjoy your new back yard!!

Bryan in Barrie
Bryan in Barrie
1 review Barrie, ON
10/10

Quality First

We had a fantastic experience with Al and the crew of TPFIP. no only was the job done ahead of schedule but was non- intrusive to our day to day activities! Highly recommended!

Approximate cost of services:
$10,000.00
1 of 1 people found this review helpful.
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Company Response

thank you Bryan. it was a great treat to be able to work with such great clients. We are glad you and your family will be able to find new use of your back yard.

BM Mississauga
BM Mississauga
3 reviews Mississauga, ON
10/10

Pool Demolition, Full Removal & Fill-In

We had our pool filled in a few summers ago & so far we haven't had any problems, the lawn looks amazing! Allan was always available to answer questions, very friendly, knowledgeable & professional. The demolition was scheduled within a few weeks after signing the contract and took about a week to complete. The crew were friendly, courteous, professional, and did a phenomenal job in demolishing the pool, filling it in, and laying the sod. The clean-up was spotless! The price was very reasonable given the quality of materials used and the service received. I would definitely recommend the Pool Fill-In People to anyone.

Approximate cost of services:
$15,000.00
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Company Response

We a very excited to hear that you are happy with the work the crew provided for you.Yhank you for choosing our company and if there is any other service we can provide please call our office. Thank you once again.

Mike in Pickering
Mike in Pickering
1 review Simcoe County, ON
10/10

Pool fill in

Great service from Allan and crew getting the pool filled in, new sod and fence. The job was well done and on time for a good price. Dealing with Allan was a good experience...always courteous.
Highly recommended.
Berta

Approximate cost of services:
$11,000.00
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Company Response

Absolutely a pleasure to re due your entire yard...thank you for choosing our company as we all strive to look after all our clients.

Laurie in
Laurie in
3 reviews Newcastle, ON
10/10

POOL FILL IN

It's been one year since Al and his crew filled in our pool. We are extremely happy with the results. Everything was done right and on time! Al and his crew were very professional from start to finish.
We would highly recommend this company to anyone looking to fill in an old pool. Great job guys.

Mike and Laurie

Approximate cost of services:
$7,000.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Company Response

Thanks so much for the review. We work hard to keep our clients best interest and your property in mind.

Stephanie
Stephanie
3 reviews Whitby, ON
10/10

pool removal

Allen and his crew did a great JOB! They were very thorough on everything they were doing, and made sure to stop work before continuing to go over things with us. They were friendly, helpful, and worked hard to finish the job in the slotted time. I would recommend them! Great job gentleman!

Anthony and Stephanie

Approximate cost of services:
$8,500.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Company Response

Thank you Stephanie and Anthony!! We have a great team that ensures the customers know everything is being done thoroughly and in detail. We are very elated that you are very happy with our work as a dedicated team of professionals! Enjoy your beautiful back yard!!

Laddie  Peinhopf in Uxbridge
Laddie Peinhopf in Uxbridge
1 review Oshawa, ON
9/10

Backyard pool removal

Allan and Ken could not have done a better job. they laid out the work and the time line required to perform the required work. Upon completion of the work except for the new sod you would never know that a pool was their 4 days previous

Approximate cost of services:
$10,000.00
0 of 1 people found this review helpful.
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Company Response

Thank you Laddie!! We strive to do our best and complete all the work neccesary in a timely manner for all of our customers!! It's amazing how quickly the transformation takes place and turns your backyard into an oasis to enjoy for years to come!! Happy endings are what The Pool Fill In People like to hear from our customers!! Again Thank You Laddie..it was our pleasure!!

Paul and Brenda Chalmers in Toronto
Paul and Brenda Chalmers in Toronto
1 review Toronto, ON
10/10

pool fill in

Allan and his crew, Robert, Brett and Ken worked very hard in completing the task of filling in our old pool. The guys were great with our two grandkids watching from the window. They still talk about that little digger(machine) and the feats it did while the work progressed.
The crew were very good at explaining what they were doing and why they were doing it. This kind of information made us feel more comfortable with our decision to fill in our pool after so many years.
The lifetime warranty that is also transferable if we sell the house certainly gives us some peace of mind.
Looks great now and all we have to do is get used to cutting the grass !
Thanks

Approximate cost of services:
$8,000.00
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Company Response

Thank you Paul and Brenda for the great review!! The staff are great guys and push hard to get all of our jobs completed even on these hot weather days! We are very happy that you now have an enjoyable fresh lawn!! All the Best to you Both!!

Susan B.
Susan B.
3 reviews Toronto, ON
4/10

Pool fill in

Initially I was very pleased with my pool fill in (Oct. 2015). All the workers were very extremely nice, efficient and the first part of the job was done well.
But the job was finished in a hurry to beat predicted heavy rain and the final loads of soil and sod were laid in darkness. Far too much fill was brought in and some of this dumped in another part of the yard. The rest was put on the previous pool surrounds making it far too high. Some sod was laid over existing flower beds.
Subsidence was evident after the rain and was noticed by Al when he returned to pick up his machinery. He promised to come back first thing in the spring to remove sod, even out the ground and replace the sod. The "warranty" also promises this.
By spring the whole backyard was a disaster. More subsidence, deep wide cracks and a huge variation in levels.
Every time I contacted Al I got excuses. Finally, faced with the loss of my backyard for the whole of the growing season and summer, I was forced to get alternative help.
Also, something is very wrong with the final topsoil. Nothing will thrive in it - plants are stunted and yellowed. I suspect it is non-composted manure which would also explain the explosion of large barnyard type flies that occurred during the first hot weather.
My advice to anyone using TPFIP. Hold back enough of the final payment to cover final landscaping costs.
Susan Baker

Approximate cost of services:
$9,407.25
2 of 2 people found this review helpful.
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Company Response

In response to your claim Susan Baker...let's keep in mind that we all put in 100% that day and right up to 10:30 PM to beat the rain and asked you if you wanted the left over topsoil and you responded with a "yes" and directed us to put it in the area that you now claim we put in an area that you didn't want it. Let's also keep in mind that it was dark when the last portion of topsoil went in, we had flood lights on to complete it. We have been using the same topsoil for the last 15 plus years and have never had nor heard of such a statement before now. We should also make it clear that you never contacted us multiple times but only mentioned it to use in the early spring and I mentioned to you that it's still very early and wet. I also informed you that a machine of ours was hit by a bus in January for which we just got back Thursday June 30th. There was never any mention from us that we where NOT coming. Sorry that your experience was not good but at the very least you could be a little more honest with your statement. There was no need for that. If you recall as well, we left that night with our equipment on the trailer, so your statement about me coming back to pick up my equipment and seeing the settling, is just another fabricated untruth. Please if you have nothing nice to say or at the least be truthfull, don't say anything.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about The Pool Fill In People

Wondering about the cost to fill in a swimming pool? We will tell you what our costs are for material and labor and will generally beat a competitor’s estimate. Our commitment to provide professional spa and concrete service at competitive prices has made The Pool Fill-in People become the most ...
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