It was a very disappointing experience. They came 1 hour late and took 7 hours to move from a 1+1 condo to a house. The 18 ft truck wasn't even half full. They took their time especially during loading and also charged us for an extra hour while they where at gas station and grabbing food. Also the manager in charge was very rude. Not recommended at all!
- Approximate cost of services:
- $850.00
- Company Response
Hi Soroush,
Customer service our company informed to your family at 12 noon so the movers coming late around 3PM. You booked your moving time at 2PM.
We received your call at last minute in the end of the month we was fully booked and we funded time to help you.
Our movers so friendly and the movers started at 3PM. Elevator was small and you have so many boxes and a lot of little things in a small bags.
Our movers finish the load and driving from Thornhill ON to East York ON when was rush hour and so many traffic on Friday.
We not charge you extra hour for driving it was labor time and also our movers give it to your family favor we moved your fridge from house to outside of your house.
No charge $45 for appliances.We protect your floor and stairs ours runners.