Reliance The Furnace Company Edmonton

Heating & Air Conditioning
Edmonton AB T5A 0P7
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Heating & Air Conditioning
Reliance The Furnace Company Edmonton
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86%

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Reviews by rating (past 12 months)

Reviews for Reliance The Furnace Company Edmonton

Average customer rating:
8.8 10 (594 reviews)

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Cheryl Myers from Calgary
Cheryl Myers from Calgary
3 reviews Edmonton, AB
10/10

Service call on A/C and furnace

Bob, our fabulous Tech called Friday morning, 7:30am to say he was on the way and would be at the house within half hour. Sure enough, 20 mins later was at the door and ready to get to work. Bob was very courteous, friendly and knowledgable and not only did all the required service work, he went above and beyond to explain how to set everything and what to do to run our system at its peak efficiency.
Thanks Bob...
Barry & Cheryl, Calgary AB

Approximate cost of services:
$0.00
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Company Response

Thank you so much for your awesome review, we appreciate it! -Haley

Ralph and Shirley Zutter in Spruce Grove
Ralph and Shirley Zutter in Spruce Grove
1 review Spruce Grove, AB
10/10

Furnace and Airconditioner

We received excellent and very professional service from our Home Comfort Advisor Chris Margaritis to the installers Brent and Taylor.
Very impressed with their knowledge and professionalism. Would not hesitate to recommend Reliance The Furnace Company.
Job well done!

Approximate cost of services:
$12,500.00
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Company Response

Hi Ralph, thank you so much for taking the time to share your experience with us! We really appreciate it! -Cait

Brody in Edmonton
Brody in Edmonton
4 reviews Sherwood Park, AB
10/10

Air Conditioning Install

Had 4 quotes done to install air conditioning. Reliance was right in the middle, and yet still offered to match my best price. On top of that their warranty was head and shoulders above the rest. 10 year parts and labour on EVERYTHING! That's peace of mind. Chris the home comfort specialist didn't try to oversell me on anything. I had one quote where I was told I should upgrade my furnace (my 4 year old furnace!!!) another who wanted to sell me a sump pump and 400$ air filter. Chris was just realistic and down to earth. They were able to then book an install Monday after I called them Saturday to take their bid. Marty and his guys called 20 minutes out and showed up on time. The whole job was done in under 2 hours. They took the time to walk me through the details and cleaned everything up perfectly. Install looks great. Very happy with my reliance experience and look forward to working with them again in the future.

Approximate cost of services:
$5,000.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Company Response

Awesome thanks Brody ! That's what we do !

K Smith in Edmonton
K Smith in Edmonton
1 review Edmonton, AB
10/10

Very knowledgeable and friendly

Bob was extremely helpful and took the time to explain how our air conditioner and furnace work.

I now know how to take care of our system -- he's a real pro!

One of the best service/repair techs we've ever had.

Thanks Bob!

Approximate cost of services:
$150.00
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Company Response

Thanks very much. We feel the same way about the Bob !

Estelle in Edmonton
Estelle in Edmonton
2 reviews Edmonton, AB
10/10

Air conditioner Install

Our trusted 30 year old Lennox air conditioner quit working. We called Reliance for a repairman as they installed our high energy furnace - which has been amazing; the tech came to our home the next day and was professional, polite and informative. The conclusion was that it was time to consider a replacement. The install was performed by Matthew and Iannik. They were professional, explained the process to me and the install was completed in a timely fashion. I would recommend Reliance Furnace to everyone. It was a pleasure to meet both young men and appreciate the great job they did.

Approximate cost of services:
$3,500.00
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Company Response

Hi Estelle, thank you so much for your awesome review! -Cait

Cindy from Edmonton
Cindy from Edmonton
6 reviews Edmonton, AB
10/10

Annual HVAC service

Bob and Chris performed the annual service on our HVAC; they did a fantastic job. They arrived when expected and they were quick and quiet. They completed the work well within the estimated time, and they walked me through what was done/replaced. They also called ahead to the shop for the replacement filters as I planned to pick them up later in the day. All in all, great service! And they were sweet to my two littles, who thought it was pretty cool to have them here to take care of our house. Thank you!

Approximate cost of services:
$0.00
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Company Response

Thank you very much for your amazing, we truly appreciate your feedback! -Haley

Francis family in
Francis family in
1 review Edmonton, AB
10/10

Hot water tank, Furnace, air conditioning

Matthew Hannona and Iannik Dion did an amazing job on our installation! They were super professional, easy going and explained the whole process and did a walk through with us when the job was completed! Would not hesitate to recommend Reliance Furnace or Matthew and Iannick to anyone out! Thanks Guys it was a pleasure to meet you and appreciate the great job you both did!! 10/10 for service!

Francis Family

Approximate cost of services:
$10,000.00
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Company Response

Thank you so much for your amazing review! -Haley

J.macdonald from Sherwood Park
J.macdonald from Sherwood Park
2 reviews Edmonton, AB
10/10

New Lennox Furnace

We had comparitive quotes and felt we would get what we actually needed and wanted with going through Costco and Reliance. Impressed with service. No pressuring. Jamie as advisor patiently and with knowledge answered all our questions. Brent and Drew who did the installation, were punctual, knowledgeable, polite and respectful. Very satisfied with our experience with Reliance. Definitely will recommend.

Approximate cost of services:
$5,800.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Company Response

Hi there! Thank you so much for your great review! -Cait

Dennis MacAdam from St. Albert
Dennis MacAdam from St. Albert
2 reviews St. Albert, AB
10/10

Furnace and Duct cleaning

Had furace a duct cleaning done on May 6 and the young men who came to our house were very polite and respectful of our home they did 2 furnave's and 25 ducts with saitation in 2.5 hours. That was so good and the prices was the lowest I was quoted by anyone. I would recommend this to guys again. I will get them out to our new home.

Approximate cost of services:
$313.00
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Company Response

Hi Dennis! Thank you so much for taking the time to share your experience with us! We really appreciate it! -Cait

Carroll in
Carroll in
1 review Edmonton, AB
10/10

ReplaceFurnace and new A/C unit

Dave was very knowledgable about options/equipment and did not sell me anything that I did not need for the size of my house. Installers were very friendly, on time, worked very fast with great workmanship.

Approximate cost of services:
$7,900.00
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Company Response

Thank you so much for taking the time to share your experience with us! We really appreciate it! –Cait

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Reliance The Furnace Company Edmonton

At Reliance The Furnace Company, the safety and well-being of both our Customers and our Team Members is always our top priority. We are actively monitoring the Coronavirus (COVID-19) situation and are taking precautionary measures to aid in keeping our communities safe. We have implemented strict safety protocols to provide ...
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.
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