Reliance The Furnace Company Edmonton

I got a great feeling the first time I met Mike from Reliance. He was professional, knowledgeable and didn't put down other brands or competitors. I was still in the early stages of my research, shopping and comparison process at this stage. I was looking at the three major furnace brands and studying the 3 models from each brand--the high efficiency single stage, dual stage and the ecm(multi-stage) and after reading for several days, decided on the dual stage high efficiency model.
The next stage was to decide which brand to go with. In the mean time I had a few text/phone exchanges with Mike and each time he responded to my queries within minutes. With a view to keeping the story short, after considerable research and comparison I decided to go with Lennox EL296V model along with the fan forced humidifier through Reliance--mostly due to Mike. I was looking at a Nest thermostat but, thanks to Mike, I ended up with Lennox icomfort-wifi thermostat and I am very pleased with it.

Ross and Kyle were the team who installed the furnace and they did a great job. However, due to heavy snow fall the previous night, they couldn't complete the chimney liner installation but Reliance sent another team promptly after the snow melted and the whole installation was passed by the city inspector.
Just a note for potential customers. If you are looking to rent, then this doesn't apply. But, if want to buy it outright and are offered a 6 month or 1 year rental etc, be aware of the terms. If you miss the deadline even by a bit, you end up renting it for life.