Reliance The Furnace Company Edmonton

I have mixed feelings about this company. The Installers Glen and JS did a fantastic job with our installation. They were concientious and thorough and took their time to make sure the job was done 100% right. They really do make their company look great. On the other side was the sales department, who really need to learn how to under promise and over deliver as opposed to the opposite. We had many promises made and broken all because they (I am guessing) really didn't have a clue. I prefer to be told if you don't know the answer that you don't know the answer rather than having to put up time and again with failed promises. That just leaves a bad overall impression of your company and the services you provide. This review easily could have been a 10 out of 10 if I hadn't had that experience.