Furnace and tankless water heater install
I had heard the ads on the radio and knew I needed an upgrade so gave them a call for a quote.
Jaime came out for the quote. Was super friendly and professional. Explained all my options etc. When I was ready I called him and he quickly set up a time for the install.
On install day Aaron and Nolan arrived on time and set to work. These 2 young gentlemen were no less than exemplary in their work and demeanour. They are what customer service should look like everywhere. They went above and beyond for me. The install was professional. Super happy with that. They explained my system etc. My furnace area was left spotless. They even cleaned my washer and dryer. In addition to all that, they located my shut off valve for my outside tap for me and they even fixed part of my fence near the exterior portion of the install so my dog wouldn't escape! You really can't ask for or even expect this kind of service. I'm a single mom and new home owner and words can't even express what this meant to me!
They let me know the electrician would be along that day to run some new electrical work for the tankless heater. The electrician was the only less than 10 in the whole process. He did show up early which was great and he was fast and neat. Never did get his name. He seemed a bit stressed and I wasn't even aware he had finished until I noticed his vehicle had left.
My overall experience was great. Loving the new system and would definitely recommend this company.
- Approximate cost of services:
- $5,000.00
- Company Response
Thank you so much for taking the time to share your experience with us! We really appreciate it! –Cait