Reliance The Furnace Company Edmonton

Heating & Air Conditioning
Edmonton AB T5A 0P7
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Marianne Tessier from Edmonton
Marianne Tessier from Edmonton
1 review Edmonton, AB
10/10

Furnace Repairs

I called Reliance to book a service call as neither my home or garage furnace were working and I have never been so impressed with a company's level of service in my life!
The receptionist who answered the phone was very helpful and gave me a checklist of options to try prior to booking the appointment which was appreciated very much!
The technician, Jeff Rose, who came to my home was simply amazing. His knowlege and expertise was extraordinary to say the least. He truly is a master at his craft!
Jeff took one look at the Lennox furnace in my basement and announced that he thought he knew what the problem might be. He cleaned out a small tube the gas flows through and voila, the furnace was running again!
He then looked at the Reznor gas furnace mounted on the ceiling of my garage and again immediately diagnosed the problem. There was a reset button on top of the unit that I was unaware of and had to be accessed by standing on a step ladder but Jeff knew it was there and after resetting the furnace it fired up immediately.
Given that I know very little about furnaces and could have easily been charged for unecessary and costly repairs, I feel fortunate to have chosen Reliable and that Jeff and the receptionist who booked my call were so honest, helpful and professional. How refreshing it was to have had such a positive experience with a company!
I would recommend Reliable highly to everyone I know!

Approximate cost of services:
$199.00
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Company Response

Thank you for the kind words. Sunny Dosanjh.