Please save yourself the pain. I had purchased a 3 in 1 UV sterilizer and an AC from this company. The were supposed to install on a Friday. I was informed by the tech that the electrician would be coming back to finish their part of the Install on Saturday. No one came, no one would call me back except for Service people in Ontario. I was told by service that I would be receiving a phone call in an hour from someone in Edmonton where I am located. I was never called. I had to hire another contractor to take over the permit and finish the job. Reliance also damaged my home. I had water leaking from the hole they drilled in my house onto my electrical panel. The Ontario service people did try to help me but no one in Edmonton would do anything.
- Approximate cost of services:
- $10,000.00
- Company Response
Very sorry to hear about this experience. Can you please email me with your account details so we can follow up on this further. jdeboo@reliancecomfort.com Thank you, Jessica