5 Star Cleaning

Formerly five star rug and carpet cleaning & 24/7 Flood Emergency
Fire & Water Damage Restoration
Richmond Hill ON L4B 2C8
Write a Review
Write a Review


Star Score
Learn more about how StarScore uses a complex algorithm which considers a company's review ratings, responsiveness, reputation, and recency.

95%

This is the average rating based on homeowner reviews.
This indicates how long it's been since the last review.
Indicates how well a pro reacts to reviews and review-related interactions with Homeowners.
How well a company responds to Service Requests and Reviews.
Reviews by rating (past 12 months)
Verified by HomeStars

Reviews for 5 Star Cleaning

Average customer rating:
9.6 10 (496 reviews)

Sort by

behrouz in Toronto
behrouz in Toronto
1 review York, ON
10/10

five stars rug &carpet cleanig

I do not have time to write a review for any services that I get, but I thought this is worthwhile to thank Five star company for their excellent job and also let other people to know that we should leave the job to professional since we can not do everything by ourselves without knowledge and experience. I had flood in basement of my office due to lots of rain recently. I got Five Star company from Google. Excellent customer service and very professional. very good communication skills and very knowledgeable. Very quick response which I appreciated for my busy life as a owner of a sport club company . Bob patiently have given so much information what to do and not to do while they were on their way to get to my place. They did the job in timely manner with minimal damage to my basement and they saved most of my office documents in the basements. They told me how to prevent this kind of incidents for next time and things need to be taken care off to prevent future flood in my basement. I am also using this information for my house to prevent flood there too. I am very satisfied with their wonderful job, sound advices and addressing all of my questions and concerns since this was a totally new experience for me. In future I do not have to Google search anymore and use their other services.Thank you again for the job well done with very great price. I am happy I left the job to be done by professionals. " " " "

Approximate cost of services:
$850.00
2 of 2 people found this review helpful.
Was this review helpful?
Company Response

Thank you so much Mr. Behrouz for taking time to write this very nice review for our company. Your feedback and very kind words are really valued to us. It was our pleasure to offer you our best quality services.

Jason in Richmond hill
Jason in Richmond hill
3 reviews Richmond Hill, ON
8/10

Nice carpet after the cleaning

Our carpets needed cleaning after we moved in our new unit. Called several and five star showed up with reasonable cost and service. Its a tedious activity, and it was done through and well all through the main floor and basement (where we have carpets).

Approximate cost of services:
$300.00
1 of 2 people found this review helpful.
Was this review helpful?
Company Response

Thank you Jason for taking time to write a review on our company and services provided. We appreciate your input and your business. Thanks

Joanna in Woodbridge
Joanna in Woodbridge
1 review WOODBRIDGE, ON
10/10

rugs cleaning

I would like to take this opportunity to thank Bob and his helper for doing such an excellent job. I had few rugs ,different sizes which needed to be cleaned after a big party that I had. After shopping around in "Homestars.ca" , I decided to use Five star cleaning services. They picked up all of my carpets and delivered back for free. They did a great job not only in cleaning them , but also go rid off the few stains that they got from party. My rugs were clean and fresh after I got them. They were very punctuall and I was happy and satisfied with the price for so much work. These guys are proffestional and reliable. I recommend them to others.

Approximate cost of services:
$350.00
2 of 2 people found this review helpful.
Was this review helpful?
Company Response

Thank you dear Joanne for taking tome to write a great review and very positive feedback on our carpet cleaning and stain removal services. We appreciate your business. Thanks for recommendation. 5 Star Cleaning Team

Nina
Nina
1 review Toronto, ON
10/10

water damage and leaking

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

I was looking in internet to find a reliable company to come and fix the leaking problem from our bathroom celling that was going on for a while. I called few companies , I decided to go with FIVE STAR CLEANING . They gave me an excellent consultation over the phone and also told me few things that I need to do before they get there. After first free estimation and very good quote , I agreed them to star doing the job right away. Bob and his helper did a very good job finding what caused the leakage and fix it with reasonale price in such a short time. I really happy with their great services and very considerate and reliable company. I strongly recommend them to others. In future ,If I need I will be using other services that they offer. Thank you guys

Approximate cost of services:
$475.00
3 of 3 people found this review helpful.
Was this review helpful?
Company Response

Ms. Nina ,Thank you for your nice review and feedback . We are proud and happy that you liked our services and we met your expectations. Your input for our business greatly appreciated. Have a safe and fun summer. Thank You

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about 5 Star Cleaning

5 Star Cleaning provides professional and licensed Water Damage Restoration Services for all of Toronto & GTA. Our team responds to projects 24/7 for immediate Water Damage Remediation to prevent secondary damage to your home! Our team is experienced, licensed, and fully equipped to deal with Water Damage issues in Homes, Condos, basements, and Commercial properties. Call us now for free phone consultation for your Water Damage Service need. Big or Small, we do them all! 416-315-7562

5 Star Cleaning Team also provides POST RENOVATION CLEANING SERVICES, MOVE IN/MOVE OUT CLEANING SERVICES, AND REGULAR HOUSE CLEANING SERVICES. Our in-house cleaning team is dedicated to providing DEEP CLEANING services around your priorities and goals for the cleaning services. Everything in the house is included in our cleaning packages, and we provide all equipment and supplies for professional house cleaning projects. Call us today for free phone consultation for all of your house cleaning needs. 416-315-7562

5 Star Cleaning, provides professional rug and carpet cleaning, Upholstery Cleaning, Scotch Guarding, and Stain Removal Services in both residential and Commercial areas in the GTA and Toronto areas. For booking call, 416 315 7562

Our teams are fully vaccinated and they continue to practice social distancing, Wear masks, contactless payment, and disinfecting at all times.
For more information on our services,
Visit: https://5starcleaning.ca
Call us now:
416-315-7562
289 597 5888
Toll Free:1855 697 9889
info@5starcleaning.ca
5stargreencleaning@gmail.com

CATEGORIES
Fire & Water Damage Restoration, Carpet & Rug Cleaning & Repairing, Drapery & Upholstery Cleaning, House & Apartment Cleaning, Mold Detection & Removal, and Renovation Cleaning
PRODUCTS
Benefact Disinfecting, Green Product Safe for Kids and Pets. Rug and Carpet Cleaning Shampoo is also Green and Safe for Kids and Pets. Water Damage Equipment; Fans, Dehumidifier and Air Scrubber.
SERVICES
Emergency Water Damage -Post Renovation Cleaning- Rug Cleaning Services - Carpet Cleaning Services - Moving in/Out Cleaning Services - House Cleaning Services - Upholstery Cleaning Services - Scotch Guarding Services
BRANDS
5 Star cleaning services are safe with GREEN and ECO-FRIENDLY products.
STYLES
OUR PRIORITY IS TO PROVIDE THE BEST QUALITY GREEN CLEANING & RESTORATION SERVICES.
SPECIALITIES
We thrive to provide our best in providing our excellent services in any given situation. Deep Green House Cleaning. Professional and Licensed Water Damage Services. OUR 5 STAR SERVICES ARE OUR SPECIALTIES BEYOND YOUR EXPECTATIONS.
WEBSITE
https://5starcleaning.ca/
YEAR ESTABLISHED
1989
NUMBER OF EMPLOYEES
15
RETURN POLICY
See 5 Star cleaning Policy
PAYMENT METHOD
Visa, Master Card, Debit, American Express, Cash, Cheque.
LICENSES
IICRC for water damage, PMII, CRMI, Mold certified, Xactimate certified
MEMBERSHIPS
IICRC Certified Firm, IICRC member, Xactimate, PMII,CRMI,
LIABILITY INSURANCE
Yes
DIPLOMAS
IICRC Master Certified in Flood, Water Damage, Mold Remediation & Rug and Carpet cleaning
WORKERS COMPENSATION
Yes
PROJECT MINIMUM
Any job, small or big we'll do them all
WRITTEN CONTRACT
Yes
WARRANTY TERMS
Customer Satisfaction Guaranteed on our services.
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.