5 Star Cleaning

Formerly five star rug and carpet cleaning & 24/7 Flood Emergency
Fire & Water Damage Restoration
Richmond Hill ON L4B 2C8
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Reviews for 5 Star Cleaning

Average customer rating:
9.6 10 (496 reviews)

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Peter in Toronto
Peter in Toronto
1 review MISSISSAUGA, ON
3/10

Carpet Cleaning

We got our place recently cleaned from 5star.

While the service was great in terms of setup and actually coming for the appointment, I would rate the service a 5. However, the after results of the cleaning, we were really hoping that it would be much more better than what it is.

Our carpet was not horribly bad or dirty rather I feel it just required a bit more than what was done. We did find marks from the machine etc on the carpet, and that was very disappointing. I personally do not like when carpet cleaners leave machine marks behind.

Overall an OK job.

Approximate cost of services:
$250.00
2 of 3 people found this review helpful.
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Company Response

Thank you Peter for writing a review. We were surpised to see this review because at the time of the job this customer was very pleased with our work. We are a bit confused about the comment on the machine marks because no machines were brought into the customer's home. Customer satisfaction is very important to us and we are sorry this customer feels this way about our service. We have tried to get in touch with this customer but have not heard back, we invite you to please call us.

Raymond
Raymond
1 review Etobicoke, ON
10/10

leaking problem, flood and water damge fixing

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

We found Five Star flood emergency and clean up in Home stars with great reviews. We called five star company to come to deal with the flood caused by the ceiling leak problem in our family room that was coming from the bathroom upstairs. We were so worried that we had pluming issues and so on. When Bob and his helper came, they quickly found out where the water was coming from and they were also able to change couple of things in water deranging part of bathtub. We were actually surprised that flood emergency company can be handy man and do the plumber's jobs too. well done. They were able to fix the ceiling in couple of days, very nicely and professionally. The area is well blended and It hardly can be seen. Now we use our bathroom comfortably without any leaking problem. I usually do not write review, but We were very impressed with the excellent services that we decided to do it. Thank you Bob and John for the great services." think Five Star Rug & Carpet Cleaning is best ever? Share a tip.

Approximate cost of services:
$600.00
2 of 2 people found this review helpful.
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Company Response

Thank you so much Rymond for your great review on our Flood emergency services. We were glad to offer you our best possible services to make sure you and your family go through this emergency with minimal disturbance and discomfort. We are happy that the leaking problem is solved and you are enjoying your bath tub and leak free family room!!!. Sorry for late respond to your review.your review is greatly appreciated. All the best.

Maia
Maia
1 review RICHMOND HILL, ON
10/10

rug and carpet cleaning, Stain removal, other services

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

We have a cleaning company that cleans houses and offices. We work very closely with Five Star rug and carpet cleaning services on ongoing bases where our customer needs stain removal, deep carpet & rug cleaning and scotch gaurding for either new or old furnitures and also their flood and watar damage services along with Mold and Meldew clean ups. We strongly recommend them to our clients. We do get a very positive feed back from our clients re their excellent services. We also use their cleaning services services for our own home and officce as well on yearly bases. We are very impressed with the professional and amazing services that we get each time. We also recommend them to others if they need their great services. Looking forward to do more business with 5 Star Cleaning in future both for us and our valued customers

Approximate cost of services:
$200.00
2 of 2 people found this review helpful.
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Company Response

Thank you so much Maia and Co-Workers for taking time from your very busy eschedule to write an excellent review for our company. We have got so many positive and great feedbacks from the customers that you all refered to us. We are greatly appreciate your business and more glad to do business with you and your clients on ongoing bases. Looking forward to do business with you in 2012. All the best to you and your great cleaning company.

Patricia from Maple
Patricia from Maple
1 review MAPLE, ON
10/10

Carpet cleaning

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

When my friends recommended teams from 5starcleaning I was thinking I need to try. I was happy with this wonderfull job. My old carpet looks like a new one. Bob Geran knew how it works. Now I will be recommending them to my friends this sersis. Thanks a lot.
Patricia V. Maple

Approximate cost of services:
$200.00
2 of 2 people found this review helpful.
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Company Response

Thank you Patricia to your friends for refering us and we are glad to meet your expectation. Thank you for your business and your referal. Greatly appreciated.

Sadeh F. From Mississauga
Sadeh F. From Mississauga
1 review MISSISSAUGA, ON
10/10

Rug and carpet cleaning &scotch gaurding

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

Thank you so much Five Star Green carpet cleaning for accomodating us for the services we needed during weekends very short notice . We are happy and pleased with your excellent services on few rugs cleaning for us. Very nice crew and professional, and great team work. We gladly recommend your great job and very good customer services to others. We appreciate the free pick up,and delivery along with free estimate. We liked even more that after giving us the estimate, you left the decision to us instead of pushing or trying to persuade us to decide there and then. Thanks

Approximate cost of services:
$450.00
2 of 2 people found this review helpful.
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Company Response

Thank you Ms. Sadeh for writting a great review. We are very happy that we could accomodate your short notice request. We are also so glad that you are very happy with our services. We do our best to make our customers very happy, beleive me it is not easy, since we all have a different views, expectations and ideas !!!! Looking forward to provide more services to you in future. All the best

Jay Peterson from Etobicoke
Jay Peterson from Etobicoke
1 review Etobicoke, ON
10/10

carpet cleaning our 5 bedroom house

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

Wow, very very impressive with the quality of the carpet cleaning we got from Five Star Rug & Carpet Cleaning company. Bob and his helpers were magic workers, very polite, caring,skilled and fast. Our 5 bedroom big house carpets became clean , stains free and fresh in coule of hours. We really enjoy our clean house. Thank you so much. We will do it again on yearly bases. We recommend them to our families, friends and others.

Approximate cost of services:
$450.00
2 of 2 people found this review helpful.
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Company Response

Thank you so much Jay for your very nice, kind words in your great review. Our job becomes so easy and smooth when we work with nice customer like you that appreciate the quality of services they get. We are so sorry to respond to your review so late. Opps!!! It kind of got missed???. Thanks again for your review and understanding. Looking forward to do more business with you in future. All the best.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about 5 Star Cleaning

5 Star Cleaning provides professional and licensed Water Damage Restoration Services for all of Toronto & GTA. Our team responds to projects 24/7 for immediate Water Damage Remediation to prevent secondary damage to your home! Our team is experienced, licensed, and fully equipped to deal with Water Damage issues in Homes, Condos, basements, and Commercial properties. Call us now for free phone consultation for your Water Damage Service need. Big or Small, we do them all! 416-315-7562

5 Star Cleaning Team also provides POST RENOVATION CLEANING SERVICES, MOVE IN/MOVE OUT CLEANING SERVICES, AND REGULAR HOUSE CLEANING SERVICES. Our in-house cleaning team is dedicated to providing DEEP CLEANING services around your priorities and goals for the cleaning services. Everything in the house is included in our cleaning packages, and we provide all equipment and supplies for professional house cleaning projects. Call us today for free phone consultation for all of your house cleaning needs. 416-315-7562

5 Star Cleaning, provides professional rug and carpet cleaning, Upholstery Cleaning, Scotch Guarding, and Stain Removal Services in both residential and Commercial areas in the GTA and Toronto areas. For booking call, 416 315 7562

Our teams are fully vaccinated and they continue to practice social distancing, Wear masks, contactless payment, and disinfecting at all times.
For more information on our services,
Visit: https://5starcleaning.ca
Call us now:
416-315-7562
289 597 5888
Toll Free:1855 697 9889
info@5starcleaning.ca
5stargreencleaning@gmail.com

CATEGORIES
Fire & Water Damage Restoration, Carpet & Rug Cleaning & Repairing, Drapery & Upholstery Cleaning, House & Apartment Cleaning, Mold Detection & Removal, and Renovation Cleaning
PRODUCTS
Benefact Disinfecting, Green Product Safe for Kids and Pets. Rug and Carpet Cleaning Shampoo is also Green and Safe for Kids and Pets. Water Damage Equipment; Fans, Dehumidifier and Air Scrubber.
SERVICES
Emergency Water Damage -Post Renovation Cleaning- Rug Cleaning Services - Carpet Cleaning Services - Moving in/Out Cleaning Services - House Cleaning Services - Upholstery Cleaning Services - Scotch Guarding Services
BRANDS
5 Star cleaning services are safe with GREEN and ECO-FRIENDLY products.
STYLES
OUR PRIORITY IS TO PROVIDE THE BEST QUALITY GREEN CLEANING & RESTORATION SERVICES.
SPECIALITIES
We thrive to provide our best in providing our excellent services in any given situation. Deep Green House Cleaning. Professional and Licensed Water Damage Services. OUR 5 STAR SERVICES ARE OUR SPECIALTIES BEYOND YOUR EXPECTATIONS.
WEBSITE
https://5starcleaning.ca/
YEAR ESTABLISHED
1989
NUMBER OF EMPLOYEES
15
RETURN POLICY
See 5 Star cleaning Policy
PAYMENT METHOD
Visa, Master Card, Debit, American Express, Cash, Cheque.
LICENSES
IICRC for water damage, PMII, CRMI, Mold certified, Xactimate certified
MEMBERSHIPS
IICRC Certified Firm, IICRC member, Xactimate, PMII,CRMI,
LIABILITY INSURANCE
Yes
DIPLOMAS
IICRC Master Certified in Flood, Water Damage, Mold Remediation & Rug and Carpet cleaning
WORKERS COMPENSATION
Yes
PROJECT MINIMUM
Any job, small or big we'll do them all
WRITTEN CONTRACT
Yes
WARRANTY TERMS
Customer Satisfaction Guaranteed on our services.
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.