Doug Brunt in Ottawa
Doug Brunt in Ottawa
2 reviews Ottawa, ON
3/10

Front roof of house

Worry free isn't so worry free. We received a quote in the fall of 2015 for the roof but when they came to start the work this spring, they added $500 to,the quote because of some thing obviously missed by the first guy. Of course there were the hassled of them arriving, unprepared and eventually after 2 false starts they came (unannounced) and did the job. They replaced the roof on the fron of our house but didn't replace the roof on the entry way of,our house which was also in obvious need of repair. You'd think that with three guys there, that someone would have questioned this. When we complained to Matt about this, we found out that the guy doing the original quote had made a mistake and didn't put this in the quote - and now wanted another $500 to do the job! So the company made Nate call us and sort this out. The best they would do was split the difference and make Nate pay out of his pocket- so costing us $750 more then the original inaccurate quote.We will never use this company ever again and will not be giving them any references.. Working with them has been a frustrating experience and far from worry free.

Approximate cost of services:
$4,000.00
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