Very Disappointing/Waste of Time - No Technicians Available
I was recommended by West Island Community on FB to use Breathwell to clean my air duct vents. At first, I was very impressed with their customer service and rates. I made an appointment and about 2 weeks before my appointment I received a call that the appointment needed to be reschedule. The reason given was the technician assigned had injured himself. I understood and agreed to change my appointment. On the day of the rescheduled appointment, I received a phone call from customer service 30 mins before the technician was supposed to arrive. The agent told me the appointment was cancelled. After him suggesting several dates, all of which did not work for me. I decided to cancel all together and go with another company. After I told him I would be not using their services, he managed to get a technician to come that day at noon. By 12:45, no one had shown up. I called customer service and they said he must be on the way. At that point, I had had enough and cancelled the appointment.
- Approximate cost of services:
- $500.00