Monarch Kitchen Bath & Home

Kitchen Planning & Renovation
Pickering ON L1W
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Kitchen Planning & Renovation
Monarch Kitchen Bath & Home
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Reviews for Monarch Kitchen Bath & Home

Average customer rating:
9.4 10 (88 reviews)

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Morag Burns
Morag Burns
1 review Toronto, ON
9/10

Bathroom renovation

Apart from a couple of glitches with ordering, the project was well co-ordinated and, overall, I am happy with the final result. I found Monarch employees and contractors a pleasure to work with during the renovation.

Approximate cost of services:
$11,000.00
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Company Response

Thank you, for your review. We work hard to provide the best service possible to our clients. Issues can arise and as a team we work diligently to resolve them. We are delighted to hear that you are happy with the completion of your project. Thank you for choosing Monarch as your home renovator.

Private User
Private User
2 reviews Toronto, ON
10/10

Master Bathroom Reno

In preparing to do this project, I was looking for companies that specialized in bathrooms. It was important to me that they be able to design and execute a quality build. After meeting Chantal at Monarch, I knew that I had found the right place. Apart from covering all of the very important legal responsibilities they undertake to ensure a safe project, Chantal was incredibly patient with me. She asked many questions about lifestyle, needs and wants to be sure her design didn't just look nice, but that it was a space we could use and enjoy. She was available, engaged and interested throughout the process and wasn't satisfied until I was. Throughout the design process, she introduced me to many of the other team members who would be managing the project so I was familiar with them before the work began. I was also thrilled to see the level of collaboration amongst their design team. While you work with one designer, the others on the design team offer thoughts and alternatives based on their own experience. As a customer, I met several designers in passing and the designers have team meetings to talk about everyone's designs for information sharing.
What also impressed me was Monarch's level of communication and responsiveness. This was not a small reno and it was done entirely during COVID, so there were delays and the occasional concern to be addressed (which is to be expected with any big renovation project). I was kept up to date at all times and any question or concern was met with prompt attention. I was always made to feel as though I was their only customer and that they wanted to make sure I was happy at all times.
The team of skilled professionals that worked on the project were fantastic. We were happy to have them in our home and they were very pleasant and respectful. Moreover, they did great work.
I will admit, the cost was higher than my original budget, partly due to the discrepancy between my expectations and reality but partly because I do believe you pay for service and quality, on which Monarch more than delivers. You pay for what you get and we are thrilled both with the finished bathroom and with the entire experience along the way. Thank you to the team at Monarch Kitchen and Bathrooms!

Approximate cost of services:
$65,000.00
1 of 1 people found this review helpful.
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Company Response

Hi Anne & Paul. Thank you for your kind words. It was our pleasure to work with you both to bring your dream bathroom to fruition. In any renovation project there are so many components involved and the renovation process can be very unnerving for our clients particularly during these difficult times. At Monarch Kitchen & Bath Centre we all want our clients to be totally comfortable with the process – from project conception to completion. Effective communications and clarity with our clients is of paramount importance and we all strive to not only meet your expectations, but to exceed them. Thank you for the trust you have placed in us.

MDUB
MDUB
10 reviews Toronto, ON
9/10

Kitchen and Main Floor renovation

We hired Neil, Shelley and the Monarch team to bring our vision to life. Through the COVID world we were able to work together and produce a final result that we are more than happy with. Each Monarch team member we met along the way was courteous, respectful, friendly and patient.
Thanks again to the Monarch team for making our kitchen and main floor come to life.

Approximate cost of services:
$135,000.00
1 of 1 people found this review helpful.
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Company Response

It was our pleasure to work with you both to bring your dream kitchen to reality. From all of the Monarch Team, thank you for your review and we wish you and your family years of enjoyment in your beautiful new kitchen.

Ruth & John from Toronto
Ruth & John from Toronto
2 reviews Pickering, ON
10/10

Update to KItchen Reno - fixing a kitchen drawer

In 2015 Monarch renovated our kitchen and we were delighted with the company and the work they did. In fact we also had them renovate our two upstairs bathrooms in 2017. Recently one of the kitchen drawers wouldn't close. I wrote to Monarch and the next day the owner called us. He said it sounded like an installation problem and he'd have someone come and fix it when they were working in the area. I was fine with that. I know they are all busy during these covid days and have to be very careful. Within two weeks, the owner was here and fixed the drawer in a few minutes. There was NO cost and the drawer works better than ever. What a treat!

Approximate cost of services:
$0.00
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Company Response

At Monarch Kitchen & Bath we believe that our greatest assets are our clients and we value the trust that you place in us. We want you to be our clients for life and we all work very diligently to ensure your complete satisfaction on each and every project. Even after your projects have been completed, we are always here for you. Thank you Ruth & John for your kind words.

Private User
Private User
Private User reviews Toronto, ON
10/10

Kitchen Renovation

From my first meeting with the Monarch designer, Marion, I was impressed with the care and professionalism of the approach . She actively listened to my wishes and questions, provided answers where possible, and incorporated them into the final design options. The same professionalism and skill characterized the work done by the rest of the team throughout the project. I noticed particularly the high level of team communication and cooperation from the president on down, which was reassuring and made the process of renovation much more relaxing (and interesting) than it might have been. I am totally delighted with my beautifully designed, finely executed, and practical kitchen!

Approximate cost of services:
$36,000.00
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Company Response

It was our pleasure to work with you to bring your dream kitchen to reality. From all of the Monarch Team, thank you for your review and we wish you years of enjoyment in your beautiful new kitchen.

Reid
Reid
2 reviews Whitchurch Stouffville, ON
10/10

Kitchen & Powder Room Updates

Monarch Kitchen, Bath & Home had originally some 25 years ago done a full kitchen redesign and installation including cabinets, counters, plumbing, wiring and lighting as well as our Master Bedroom on suite including cabinets custom shower stall full plumbing, lighting, shower located steamer unit and heated flooring. We were so pleased with that work that when we came to wanting our kitchen updated this past spring of 2019 we again choose the Monarch Kitchen's Team to do our not so trivial updates. The work they took on was to first remove the existing cabinetry and existing ceramic flooring - install new updated vinyl flooring, update the plumbing and reinstall the previous cabinetry along with our new built-in dishwasher and Microware/Convection oven. To complete the picture Monarch supplied and installed new quartz counters and suppled and installed our new undermount stainless sink and modern new kitchen combo faucets. To complete the work effort a number of different trades personnel were involved. In every case their workmanship was top notch, respectful of our home, highly skilled in their crafts and maintained to every extent possible minimal dust which was no mean feat in itself. What impressed me as well as how well Monarch were willing to schedule their own work with two other trades which we were also using at the same time. To explain, we wanted to update our kitchen lighting and had chosen to refinish our pre-existing cabinets rather than totally replace the older/dated from a color perspective but otherwise beautiful oak cabinetry. Two family friends one a painter by trade and the other a licensed electrician offered to do the electrical and cabinet refinishing work and Monarch readily understood this and were happy to work with these trades to complete our new look beautiful kitchen. We are extremely happy with our finished result and friends who visit our home have nothing but praise over our new look kitchen. Hat's off to Neil and his team.

Approximate cost of services:
$25,000.00
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Company Response

Reid & Heather, we believe that no matter what size a project is, all of us on the Monarch Team want our clients to be totally happy with the finished project. It is a testament to the quality of the cabinetry that we installed 25 years ago, that they have stood the test of time & everyday life. It was our pleasure to assist you with your updated kitchen ‘makeover’ – it’s such a fresh new look. Enjoy!

Brandy T in Richmond Hill
Brandy T in Richmond Hill
4 reviews Richmond Hill, ON
10/10

Kitchen Renovation

It was a pleasure working with the Monarch team. It was hands on service from the very beginning. The process was supported by a wonderful team who are all very customer-oriented. This job included the removal of a supporting wall between the kitchen and dining room. Neil and his team were diligent about communicating every step of the way. The on-site work completed by Randy was outstanding. His work was meticulous and went above our expectations. The worksite was maintained and as clean as could be throughout. I am pleased to offer my recommendation of Monarch Kitchen Bath & Home for anyone considering a renovation.

Approximate cost of services:
$80,000.00
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Company Response

Thank you so much for your kind words Brandy. It was a pleasure working with you as well. We appreciate the trust and confidence you placed in our company and wish you and your family many years of happiness with your new space.
Your Monarch Team

DempsterReno in Pickering
DempsterReno in Pickering
0 reviews Pickering, ON
10/10

kitchen reno followed by laundry room reno

The kitchen reno done by Monarch was perfect, from design, execution to completion all was done to an exceptional standard.
When it came time for a laundry room reno of course I called Monarch and once again they did not disappoint.
All staff were competent and skilled at their tasks. Each greeted the day in an enthusiastic manner and once again gave me an amazing space.

Approximate cost of services:
$60,000.00
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Company Response

We wanted to thank you once again for the confidence & trust you have placed in Monarch Kitchen Bath & Home. Your satisfaction is our number one priority. Our team is always here for you.

Private User
Private User
Private User reviews Pickering, ON
10/10

Kitchen Renovation

We selected Monarh after doing a lot of research about home renos and hearing many horror stories. From the first contact with Monarch to the completion of the project it has been a pleasure working with the team. Shelley one of their designers helped us come up with our dream kitchen, Scott and Randy worked hard to build it all and Neil the owner stayed in touch with us on a regular basis throughout the project. We had a lot of issues with our house from renos done prior to us moving in, but Neil kept us updated and advised on best ways to deal with the issues. The project came in over budget and was delayed, but at no fault of Monarch. It was unfortunately the issues that were with the house. Monarch did their best and work with is closely thought the project, and I am glad they were transparent and open with us all along. I would recommend them.

Approximate cost of services:
$110,000.00
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Company Response

Thank you so much for this review, your continued trust and confidence and your kind words to our Monarch team. At Monarch, we strive to not only satisfy our clients expectations, but to exceed them. To that end, it is a true testament when our clients refer their family & friends to us. We appreciate the referral you sent to us and they have decide to proceed. From all of us at Monarch, it was our pleasure working with you to realize your dream.

Rob in London
Rob in London
1 review Oshawa, ON
9/10

Custom Kitchen and Main Floor Renovation

We initially started researching & planning for a large-scale Kitchen renovation over a year ago and met with a handful of companies to discuss ideas and learn more about them in an effort to identify the right Partner for the job. At some point in the early stages of the process, we were referred to Monarch and right from the very first meeting with Chantal, our eventual Designer, we could tell they were different. In a good way! Chantal encouraged us to think deeply about both function & aesthetic in each of our preliminary meetings and it was ultimately her outgoing personality, comforting demeanour, industry experience and GREAT ideas that set the hook. From the outset; Chantal was very patient with all of our questions regarding design, materials and overall project-scope so by the time it came for the hands-on work to begin, we were very confident that her style & recommendations were aligned with our vision. In fact; armed with confidence in our selection of Monarch and good vibes from all of the Monarch team members whom we met in the design phase, we expanded the scope of the project to cover the entire main floor of our home. Soon thereafter; walls started coming down. Literally. :) It was complex, involving numerous trades, and Monarch handled it all: demo, clean-up, beams, electrical, plumbing, flooring, cabinetry, countertops, backsplash, drywall, trim, paint… you name it. Of course; there were bumps along the way… some unforeseen… a few that could have been prevented… but Monarch owned-it and did their best to identify & deliver effective resolutions in a timely manner. The resulting transformation of our main floor is special and exceeds our expectations. Our Kitchen is now the centerpiece of our home and our new Family hub. We are very impressed with the quality of the end product(s) and the craftsmanship. Equally impressive is the Team that Neil & Sharon have assembled. All of the Monarch crew that were onsite at various stages of the project were personable & professional. Across the board, they were always willing & able to answer our questions, were attentive to our requests and treated our home like their own. There are so many people that contributed to our new space and we can’t thank them all enough. Would I do it again? Not any time soon! But when our next suitable renovation comes-up Monarch will assuredly be our first and only call. We are delighted with the end result and would not hesitate to recommend Monarch to friends & family considering a similar renovation.

Approximate cost of services:
$150,000.00
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Company Response

Hi Rob thank you for the review. In any renovation project there are so many components involved and the renovation process can be very unnerving for our clients. Whenever unforeseen circumstances arise, and they often do, we work diligently to resolve the issues and bring the matter to a successful resolution. We want our clients to be totally comfortable with the process – from project conception to completion. Effective communications and clarity with our clients is of paramount importance and we all strive to not only meet your expectations, but to exceed them. Thank you for the trust and confidence you have placed in us and we are always here for you. From all of us at Monarch, we wish you both and your family many happy years of enjoyment in your new space.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Monarch Kitchen Bath & Home

Monarch Kitchen Bath & Home's philosophy is straightforward - we are committed to your complete satisfaction. Our team of dedicated professionals work together to serve you. We use cutting-edge technology, we keep in tune with local and international market trends and align ourselves with business partners who are also dedicated to your satisfaction.

CATEGORIES
Kitchen & Bathroom - Cabinets & Design, Kitchen Planning & Renovation, and Bathroom Renovation
PRODUCTS
Kitchen and Bathroom renovations- Kitchen Cabinets, Bathroom Vanities, Design Services,
SERVICES
Monarch Kitchen Bath & Home offers full design and renovation services for your home. We cover projects of all sizes from a counter top replacement to full kitchen and bathroom renovations.
BRANDS
Cuisine Laurier, Urban Effects Cabinetry, Miralis Kitchens
STYLES
We have designers on staff to help you find your perfect style.
SPECIALITIES
Creative designs, Insured and bonded trades, complete project management.
WEBSITE
http://www.mkbi.com
YEAR ESTABLISHED
1981
NUMBER OF EMPLOYEES
8
RETURN POLICY
N/A
PAYMENT METHOD
Cheque Visa Mastercard
LICENSES
Metro License
MEMBERSHIPS
(CGBC) (NKBA) (APBOT) (BBB) (CFIB)
LIABILITY INSURANCE
Yes
DIPLOMAS
(DSPC) (BKDC) (AKDC) (BBDC) (ABDC)
WORKERS COMPENSATION
Yes
PROJECT MINIMUM
15000.00
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
Manufacturers Warranty 5 Years-Lifetime./ Monarch Warranty 1 year
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.