Nord Ost Railings

Stair Builders
Toronto ON M9B 3A2
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HomeStars  >  Floor Laying & Refinishing in Etobicoke  >  Nord Ost Railings  >  Installation of 500 sq/ft of engineered hardwood - main floor of house
Josh in Toronto
Josh in Toronto
5 reviews TORONTO, ON
10/10

Installation of 500 sq/ft of engineered hardwood - main floor of house

I'm doing a complete gut of a 100 year-old home that I recently purchased. My wife and I put down a deposit on 5" hardwood maple mill run flooring from a GTA retailer and set out to find an installer. I must have called 20 installers. Of those 20, only 1 took the time to ask what kind of wood we purchased, who the manufacturer was and what the house looked like - that installer was Max of NORD-OST. And I am thrilled that he did. It turns out the wood we bought was a prime candidate for warping/buckling (given that it is a 5" hardwood being installed in an old and tempermental home) and that the manufacturer's milling and overall product had deteriorated over the last 5 years. Max gave me some tips on good retailers and products and I set out to find a more suitable product. And he even suggested that we might want to go with a thinner wood (even if engineered) because our house is so narrow - a wider board would make the space seem smaller. When I spoke to a few more reputable wood retailers, they all verified what Max told me. It was at that point that I knew I had to go with Max for the installation. We were on a tight timeline for the install and Max worked from 7:30am until 11pm on a Saturday to get it done. He took lots of time before even laying a single board to make sure he understood the sightlines properly. My wife and I were thrilled with installation. It was immaculate. Max took the time to walk me through the finished product and told me to give him a call if I had any concerns. 2 days later I noticed a slight bump and creek in the floor and I called Max. He was there the next day to cut out and replace a few boards. it turns out the sub-floor had sifted slightly. So even though it had nothing to do with Max's install, he still showed right away and put in a few hours to fix the problem. What more can you ask for?! Thanks again Max for your excellent customer service and craftsmanship. I will not hesitate to recommened you to family and friends. And the next time I'm doing any work on my floors you're the only person I'll call. Cheers.

Approximate cost of services:
$1,000.00
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