Read before u buy from the brick this is why so the 5 star ppl I'm not sure if that's correct
From day one back in early Oct me and the girlfriend went to the brick we paid for 5 brand new appliances the sale rep was asked some questions before i paid and one of them was do ur deliver team take the doors off from the fridge to get into the house he told me yes also told me I would have all my appliances before Xmas we were mislead to after letting him know we are using a bar fridge and have no stove he said they will be in by then we only got our stove before Xmas I went to the store due to they never pick up the phone even calling like 25 to 30 times to find out that my fridge wasn't coming tell Feb now so I asked if they give loaners due to them saying my fridge would be before Xmas I got told no and they tryed to sell me another one that was ganna be deliver around the same time as my new one so I refused had to go on kijiji to get a fridge then my fridge shows up and damaged I told them to take it back then the fun starts during the week they went to deliver my fridge I'm at work and the girlfriend is home they tell her it's to big before taking the fridge off the truck and removing the doors or even better opening the box and showing her even moving the doors it wouldn't go but that's not what happened they walked to thier truck closed the back door and got in there truck and drove off with my fridge not even saying anything to my girlfriend I was on the phone at the time so I call Barton st the store where I got it from and after 30 times a girl pick up and was rude and laughed at me on the phone I called the head office and nothing I called st Catherine's and nothing so I went to the store the manager come out and acted like he was helping me but that was a slap in the face cause that didn't happen I was to get money back and he told the lady to mark the doors must come off the fridge I agreed also agreed to take down my review to show respect as I did I told him since they treated my girlfriend like that that now they do not call her phone they come threw me so this sat the deliver team shows up and before opening the box or doin their job he said it won't fix didn't even have a tape measure i told him it would since I use to deliver appliances I know how it works I also asked him to open the box and let me check he refused me and drove off again with my fridge I call the manager like he told me and things changed from there he didn't keep his word about them taking the doors off the fridge or showing me it won't so the one deliver team show me the box and with the doors off I have like 3 inch that is clear so the manager calls me and tryed to under cut me and now I need to move my fridge inside my house but yet I paid for delivery and installation and nothing is happening I even got a promo that came with it and the manager told me he would call me sat or Sunday and I received no call also sent a email to him this morning around 7am and it's 4pm and nothing so their good to take ur money that's all rest off the service sucks soon as u walk in it will be a mislead the fridge that got refused the team took the fridge off and it was in front of my house he even had his tools to take it apart but with damage I told them no so if they where ganna do it why is this different and how could a company treat customers like that and if u have a problem u need to call them or email them shouldn't it be the other way around and on top of it isn't that my fridge I paid for it so if I asked for it to be opened should they do that since it's mine how do I buy something and u drive away with my stuff so for me the brick doesn't even get the one star I had to cause I needed to write my review also I think the broke the contacted saying Dec and it's Feb and i can't even get my fridge
- Approximate cost of services:
- $10,000.00