End Of The Roll

Had the pleasure of dealing with Larry from End of the Roll, in Stoney Creek! Excellent customer service from the start (choosing my carpet selection) to the finish (installation was quick and very professional!). Thanks again, Larry for such a great experience. We love the new carpet!

Pleasure dealing with Karam at the store.
Installers arrived on time and completed work on time as estimated.
Quality of work completed was excellent.
We highly recommend this Stoney Creek store and their staff.

I met with Larry at the Stoney Creek store and was immediately impressed with his knowledge and commitment to service. Being a former installer, he also displayed the insights perhaps other sales people may not. His knowledge definitely helped me in making the best decisions for our flooring needs. The store was easy to deal with and I highly recommend it.
Roy Chappell

I am from Welland and stopped in at this End of the Roll in Stoney Creek on my way to Toronto since I am redoing my entire home and need flooring for every floor. It would have been much easier for me to shop at End of the Roll in St. Catharines but the level of customer service and price I received from Brett made all the difference. The product is far superior than anything you can find at any box store. I am recommending Brett and this store to all my real estate clients going forward.

We went to this location on the recommendation of a friend. We picked a tile that we liked and arranged for a quote which we found out would be done by the installer. We received only a verbal quote for an "all-in" price. When I called to ask for an itemized written quote (because I wanted to know what square footage they were basing the quote on and the amount of flooring) they initially refused. Eventually we received a written quote but it was not itemized to our satisfaction. They are receiving 1 star rating because the price quoted was in line, but we chose a competitor and received far better service, from the Salesman to the Installer.

I am doing an entire home renovation . I have dealt with many services and companies through this process , some good some bad. At this time I feel compelled to write a review about the service I received at End of the Roll. Brett was fantastic in terms of guiding me to the absolute perfect product for me and making me feel like all of the wants on my wish list were met. He is a very personable employee with a great sense of humor that was much appreciated as we all know how stressful renovations are..The installer was very acommadating, fast and cleaned up when he was done. My carpet looks fantastic , I couldn't be happier.

Product was great but the installer was not a professional. Didnt return calls, gave us no satisfaction on our problem. We have cracks on our stairs that he told us to fill in with wood filler. This was a contractor hired by End of the Roll. End of the Roll was no help at all with the problem. Definitely would not recommend this service to anyone!