Westridge Electric

Electricians
Okotoks AB T1S 1B3
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HomeStars  >  Lighting in Calgary  >  Westridge Electric   >  Fixing my kitchen light fixtures
Lilac G.
Lilac G.
6 reviews Calgary, AB
8/10

Fixing my kitchen light fixtures

I had two light fixtures that were flickering /not working at all.
I called Westridge Electric on Friday and was happy to be offered a visit from one of their electricians on Saturday for no extra cost.
Although I was given a two hours frame for my appointment, their electrician arrived late, only after I called the office.
After arriving, he quickly diagnosed the problem, was upfront with the cost and fixed it in no time.
He was very thorough and made sure there was no other issues with the electric system.
All in all I was pleased with their service.

Approximate cost of services:
$94.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Company Response

Thank you for the Review Lilac.
We are always looking to improve our customer service and we realize that your time is important. For the same reason we have Saturday Appointment available we try to give you a 2 hour window for our technicians to be at your home. I am sorry that we did not meet your expectations on this and we will strive to do better in the future.

Dustin