Canada's Restoration Services

We had some surface mould on drywall from an old water leak that we finally wanted to address. I was very skeptical about the "depth" of the problem. I called a couple of companies - two advised that there was nothing more to be done other than removing drywall, vapour barrier and insulation and replacing (i.e. no need for additional cleaning). But of course, there is always that lingering thought in the back of your mind - what if it's more severe. CRS reviewed the problem and suggested full remediation. I went ahead because the staff was very easy to deal with, seemed genuine and competent. Maybe I should have trusted my gut and just not bothered since in the end there wasn't much to fuss about once the old materials were removed. That's my fault. Although in hindsight I wonder if CRS should have known that too, based on experience - what would be typically found behind the walls in this situation? I docked 1 point for this. The service itself - however - I have no problems with. They were easy to deal with, easy to get a hold of, stood behind their work. The cleaning crew was respectful of our space. Unfortunately, a tiny section of the ceiling stucco go nicked in the process of the cleaning and CRS took responsibility and repaired it. It would have been costly for us to otherwise get someone in for such a small job. In the future, if we do have a real mould issue, I will be using CRS without a doubt. What I appreciated most is that CRS stood behind their work and stayed true to their word. That is a rarity and I appreciate their commitment to quality. All the staff I spoke to were pleasant and friendly which also goes a long way in what otherwise can be very stressful times (renovations are never easy!).