Hockey Maids

Window & Gutter Cleaning
Calgary AB T2B 3B9
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96%(71 reviews)
99%(294 reviews)
96%(71 reviews)
99%(294 reviews)
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72%

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Reviews by rating (past 12 months)

Reviews for Hockey Maids

Average customer rating:
9.7 10 (98 reviews)

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Luanne from Calgary
Luanne from Calgary
2 reviews Calgary, AB
10/10

Home Cleaning

Great service! Dependable staff! I have had Hockey Maids come into my home for more than 2 years and have referred “my” 2 cleaners on 3 occasions. Friendly, hardworking, and always go the extra mile! Scheduling is efficient. Payment is easy. Thank-you Hockey Maids! I love having a clean home!

Approximate cost of services:
$120.00
1 of 1 people found this review helpful.
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Company Response

Hi Luanne,
HOCKEY MAIDS are delighted to keep you happy for more than 2 years now. Reviews make a big difference for a small business like HOCKEY MAIDS. Your input will not only help us, but also help other customers as well. HOCKEY MAIDS truly appreciate your feedback and look forward to keep working with you. Thank you Ted Querijero Owner/Director HOCKEY MAIDS

Debbie  from Calgary
Debbie from Calgary
1 review Calgary, AB
10/10

Rental cleaning

Ted accommodated a last minute request & Harry & Maxine did a very thorough cleaning job! And I will definitely be using them again. It was a very positive experience.

Approximate cost of services:
$300.00
1 of 1 people found this review helpful.
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Company Response

Hi Debbie,
Reviews make a big difference for a small business like ours. Your input will not only help us, but also help other customers as well. We truly appreciate your feedback and look forward to working with you again soon.
Thank you
Ted Querijero Owner/Director HOCKEY MAIDS

Mary Cryderman from Calgary
Mary Cryderman from Calgary
1 review Calgary, AB
10/10

cleaning service

I have had Hockey Maids clean my home for over 2 years now. I am always happy with their work and have never had one compliant. They are very thorough and considerate and I always enjoy Wednesdays coming home to my clean house.

Approximate cost of services:
$110.00
1 of 1 people found this review helpful.
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Company Response

Hi Mary,
HOCKEY MAIDS is glad to keep you happy for more than two years now. We will try our best to keep you happy.
Reviews make a big difference for a small business like ours. Your input will not only help us, but also help other customers as well. We truly appreciate your feedback and look forward to continue working with you.
Thank you
Ted Querijero Owner/Director HOCKEY MAIDS

Greg
Greg
2 reviews Calgary, AB
10/10

House Cleaning

Hockey Maids are professional class cleaners who have great attitudes and go above and beyond. A few days before moving in we hired another cleaning company who did a terrible job. We were then left scrambling to find a cleaning company that could come in on short notice. Ted from Hockey Maids responded to our call quickly, and not only fit us in on a Friday afternoon, but stuck with it and worked later than planned to make sure our move in experience was what we hoped. They cleaned our entire house and after they were done it felt like new.Competitive pricing, friendly service, and professional quality. We'll be calling them again!

Approximate cost of services:
$450.00
1 of 1 people found this review helpful.
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Company Response

Hi Greg,
Thank you for giving us the opportunity to serve you. We look forward to be of service in the near future.
Thanks again,
Ted Querijero
Owner/Director

Mike from Calgary
Mike from Calgary
1 review Calgary, AB
8/10

Move Out Cleaning

Hockey Maids was very quick to get back to me when i contacted them to clean our house after we had moved out.
They Did a pretty good job upon initial inspection of the house.
However upon further inspection we noticed that behind the toilets never got cleaned, the cupboard above the fridge was completely missed and the tiles floors look as if they never got washed.
Now I can see a couple of things getting missed, But they called me and said they needed an extra Hour (on top of the initial 4) to complete the job. I approved it.
So now they are telling me it Took a total of 10 Man Hours to Clean a 1600 Sq Foot 3 bedroom house that was completely empty. (no furniture or anything).

After the job was done and they sent me my receipt to my email. I went over to the house to inspect and when i found the above mentioned stuff i promptly sent in an email as it was after hours. It has been 3 days now since i sent the email and have had no response.

I would not recommend this business to a friend due to the lack of communication when something negative was mentioned.

Overall i am not entirely displeased with the job, But i am disappointed that i had to pay for an extra hour of service and things were still missed.

EDIT. Thanks for the response. I have forwarded the email that i had sent on Nov 30.

Review has 1 previous version
Approximate cost of services:
$460.00
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Company Response

Hi Mike, Under whose name the move out clean was booked? What date? I want to investigate this before giving you a reply. Please call my cell 403-975-2961 to protect your privacy. We can solve this issue. Thank you. Ted - 5/Dec/2014

Hi Mike,
Below are the sequence of events based on the email back and forth assuming you're the Mike that Hockey Maids had service.
23/Nov-You email for a quote
24/Nov-Quote was sent to you and accepted the date.
27/Nov - Move out clean was carried out with 1 hour extension you approved.
28/Nov - Your credit card was charged and copy of receipt was emailed to you.
After the 28-Nov, we didn't get the email you're referring to and I apologize for that. We want you to please resend the email so we can right the wrong. Though we have a 48 hour warranty period, I would be glad to get that missing email so we can do something about it though its more than a week now since Hockey Maids did a service to your house. Assuming you're the Mike we had on file. If re-cleaning the missed items is not possible, we can refund a portion of the bill you paid. The percentage would be commensurate to the area missed. I wish we get your concern earlier so we can correct the wrong on the spot right there. You may call me at 403-975-2961 and we'll talk about it. Thank you Ted - 8/Dec.

Tara Andrew from Calgary
Tara Andrew from Calgary
1 review Calgary, AB
10/10

Move out cleaning

Hockey Maids were punctual, got started immediately and did a fantastic job of my move out clean! The place was spotless including the Venetian blinds, fridge/freezer & oven!! Highly recommended!!

Approximate cost of services:
$5,000.00
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Kristen from dewinton
Kristen from dewinton
1 review Calgary, AB
10/10

Rental Property Move out Clean

Hockey Maids just did a fantastic job cleaning a rental property of mine that was left in shambles and was just disgusting thanks to the previous tenants. When the cleaning was going to take longer than they had estimated over the phone, Maxene phoned me to let me know and ask permission to work more hours to do it properly which was very professional. Not only did they do a great job, but they worked until very late to finish the job properly instead of just doing it quickly. The place looks new again thanks to them - I would use them again without hesitation!

Approximate cost of services:
$600.00
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Erin from Calgary
Erin from Calgary
1 review Calgary, AB
10/10

general cleaning

had hockey maids come in to clean up after I had hired a horrible and expensive cleaning service, that did not do 1/2 the things these gals did, and what they did was do a basic general cleaning, but when done right, like they did WONDERFUL. even made my beds! Thank you, Miles Team ! highly recommended!

Approximate cost of services:
$250.00
1 of 1 people found this review helpful.
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Linzey from Calgary
Linzey from Calgary
2 reviews Calgary, AB
10/10

House Cleaning

Hockey Maids is a great company. They came on time, were very friendly and did a great job cleaning our house. The price was very affordable. I would use this company again in a heartbeat!

Approximate cost of services:
$294.00
1 of 1 people found this review helpful.
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The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Hockey Maids

Hockey Maids is the 2013, 2014, 2016 and 2018 NUMBER ONE CLEANING COMPANY in CALGARY in the category of House and Apartment Cleaning. Hockey Maids is an online commercial and residential cleaning service based in Calgary, Alberta, Canada. Hockey Maids Reviews of 5 Star from more than 25 Reviews on ...
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