Mersey Heating And Air Conditioning

i want to commend the services provided by Bob Fertile and Mersey technicians John and Jonathan who inspected my heating system today. Mr. Fertile listened & promptly acted on my request to order inspection of my heating system. John & Jonathan put me at ease as they fixed & tested to ensure my system is working fine before they left. They are pleasant, professional & willing to answer questions/give advice. Thank you for knowledgeable real 'Expert' service, John & Jonathan. Special thanks to Mr. Fertile who doesn't mind receiving calls after hours and truly provides assurance of satisfaction. Also I can not disregard... to Crystal who doesn't waste time and sends their techs on the same day (for 3 consecutive days), thank you so much - without you, there won't be a 'Service' to begin with! All of your excellent service today speaks well for your company name, Service Experts! Now… almost $5000 doesn't hurt so much! J. Bella, 129 Dallimore

John Park is very pleasant & has been our furnace serviceman for several years. John visually shows my wife & I the service work that has been done & advises of any future repairs, replacements or cleaning that may be required in the future for our furnace, hot water heater & ductwork.

Good service and advice from the technician Mr. John Park, he knew exactly what was required, was professional and recommended the right options for the work. Signed up for annual service.

Friendly, efficient, competent.
Keen on making it right. These guys came in happy. Shoe covers on at the door, introduced themselves and told me what they were going to do. There were 2 of them, as one was a newby. The leader always reviewed the work to ensure it was done correctly.

Johnny and John Park explained the procedure and gave us solutions. Everything was done in a professional and an easy to understand way. Thank you very much.
Marek and Zofia Zielinski

The air ducts cleaners are very punctual. They even arrived around 1 hour before the set time. Their work was thoroughful. They did not miss any ducts. I am very satisfied with their work.

I kind of figured my furnace needed to be replaced but Mersey quickly determined safety issue and kept me safe. Knowledgeable sales and service staff meant a quick installation. Now the quality of comfort in the house is so much better I wish I had done it last year!

We have been customers with Mersey for over 15 years and have always been satisfied with their service. The other evening, our furnace stopped working. We called Mersey and had arrange for a technician to arrive within 2 hours. The technician Teo called stating the time he would arrive and actually arrived just a few minutes prior. Teo was excellent and knowledgeable. He did a full assessment of the furnace explaining every step of the process. We were surprised when Teo explained how outdated our Thermostat was and suggested changing it. Teo did the work, put in a new Thermostat, great job at cleaning up and he even poly filled the gap in the wall from our old Thermostat. After re calibrating our new Thermostat our furnace was in perfect working order. Thank you Teo for your impeccable care and expertise!

They are really expert at what they do! From the initial visit, everything proceeded like clockwork. They really do provide "red carpet treatment". Service is impeccable. We had several different quotes and their price is definitely in line or better. Pleasure to do business with this company.Rare today to find service like this.

I am grateful to have John Park serving my furnace consecutively 3 years, he did a good job by explaining the status of my furnace & money saving promotion. Hope to see him again next year.