An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.
Overall satisfaction with Mersey Service Experts? 80%
What are your reasons for giving Mersey Service Experts the rating that you did? I thought Frank the tech. did a great job and he was very helpful in diagnosing the problem - and he offered a quick solution. I guess I would have preferred that he check the thermostat - but in the end he was right - it was not a thermostat problem and so I would bump the rating to a 10.
Frank was help and gave me good advise
Likelihood of doing business again with Mersey Service Experts? 80%
Likelihood of recommending Mersey Service Experts to friends and family? 80%
Performance Ratings
How would you rate Mersey Service Experts on the following attributes?
Customer Service Representative satisfied all needs when scheduling service 90%
Technician or Residential Sales Consultant arrived within promised timeframe 100%
Technician or Residential Sales Consultant offered quality, dependable work on first visit 100%
Technician or Residential Sales Consultant showed respect to me and my home 100%
Mersey Service Experts is easy to do business with 100%
Mersey Service Experts is a good value with competitive pricing 80%
- Approximate cost of services:
- $84.00
- Company Response
Thank you for taking the time to write this review. We are happy to hear of your satisfaction with Mersey Service Experts and appreciate your business!