Green Leaf Pest Control Inc.

Pest & Animal Control
Toronto ON M6E 3H7
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HomeStars
Pest & Animal Control
Green Leaf Pest Control Inc.
Star Score
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81%

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Reviews by rating (past 12 months)

Reviews for Green Leaf Pest Control Inc.

Average customer rating:
9.5 10 (42 reviews)

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T
T
1 review Brampton, ON
10/10

Mice

To remove mice from home. Technician used child friendly baits which we appreciate. Reliable Customer service

Approximate cost of services:
$350.00
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Company Response

Thank you for taking the time to review GreenLeaf Pest Control. Our goal is to provide excellent customer service while keeping your home and family safe!

Private User
Private User
1 review Toronto, ON
10/10

Inspection of an apartment unit

Extremely professional. karen was very supportive and understood what I was going through. They provided a knowledgeable technician who not only performed his job in detail but also educated me on the behaviour of some pests...specifically bed bugs.
Great team..Karen and Daniel

Approximate cost of services:
$125.00
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Company Response

Thank you very much for taking time from your busy schedule to provide us a review. We love to provide peace of mind. - Daniel Mackie

Dan Beeston in Toronto
Dan Beeston in Toronto
1 review Toronto, ON
10/10

Great customer service!

GreenLeaf Pest Control was quick to respond and helped to deal with our issues swiftly. We couldn't be happier with their customer service and would highly recommend them to anyone!

Approximate cost of services:
$0.00
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Company Response

Thank you very much. Happy we could work together in resolving the squirrel problem.

All the best.

Anonymous from Toronto
Anonymous from Toronto
2 reviews Toronto, ON
10/10

Wasp Removal from roof

Contacted GreenLeaf after another name brand outfit failed to show up at the appointed time. GreenLeaf provided first rate service in scheduling the work, sending an email confirming details of the appointment, and from the technician who came on time and completed the task effectively. A very satisfied customer.

Approximate cost of services:
$225.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Company Response

Many thanks for the feedback. Our Technician will be very happy to hear you recognized his effort.

At your service,
Daniel Mackie

Kevin from Toronto
Kevin from Toronto
1 review Toronto, ON
3/10

Business Pest Control

generally good service.
dissatisfied with their after hours rates for spraying. figure out up front what time of day you will need service to determine if it will fall into the after hours category.
the technician that serviced our business was helpful when we spoke.

Review has 1 previous version
Approximate cost of services:
$1,000.00
1 of 1 people found this review helpful.
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Company Response

Hi Kevin, thank you for taking the time to provide us a review. Although we have never met in person I do take these reviews very seriously. I pulled all the work history for your location and spoke to the technician and sales person to better understand your situation.

I must admit I'm very surprised by such a low score. As you know negative reviews hurt small businesses. If you were dissatisfied with our service a simple phone call would have been a better approach.

When we initially set up service for your bakery in Toronto you were experiencing a major rodent infestation. If I remember correctly, you lost over one thousand dollars in one day of damaged bread.

GreenLeaf quickly mobilized our crew to begin rectifying the problem to ensure you could continue in business and keep your food safe. After all rodents urinate, defecate and transmit disease.

Very quickly we uncovered that you also had cockroaches which were never disclosed to our company prior to setting up a contract. In order to fix the cockroach problem treatment was required during non-business hours. This is to ensure no contamination of food and for employee health and safety. We offered you an early morning treatment 5-6 hours prior to staff arriving for $150.00 (a very discounted rate). You didn't like this option. You requested an after hours evening service. The cost for this was $600.00. Our regular business hours are from 7am to 5pm; this is also highlighted in your signed service agreement. Services outside of those hours are billable and we pay our technicians time and a half or double time. Again, because you are a small business just like us we were willing to come in very early at a discounted rate.

I'm sorry to have lost your business and that things had to end up with you using social media as your communication vehicle. We welcome constructive feedback. That's the only way we can get better and continue to adapt and evolve to meet customers needs.

Let's face it. You were satisfied by our service, you just didn't like paying to eliminate your cockroaches and mice within your food establishment.

Daniel Mackie, Technical Director

Cindy Howell from Aurora
Cindy Howell from Aurora
1 review Aurora, ON
10/10

Ants for years!

Ants are gone! I had thousands of tiny smart adaptable industrious ants in our house. The were on the floor, in the cupboards sometimes and on the kitchen counter if there was a crumb to be found. Sandy provided traps and they started to work immediately. The ants were gone in just a few days. Other traps and liquid as previously tried accomplished nothing. I really wanted to avoid the toxins and inconvenience of spraying and I was concerned about the welfare of my dog. All of this was handled with ease and confidence. Call Sandy with any pest control issues!

Approximate cost of services:
$50.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Company Response

Thank you for the positive feedback. We are always here to help.

Daniel Mackie

Jennifer from Bradford West Gwillimbury
Jennifer from Bradford West Gwillimbury
1 review Bradford West Gwillimbury, ON
10/10

Mouse Treatment

Upon calling GreenLeaf I talked to the most professional and knowledgable person who fully explained their services to me for mouse treatment. I was very happy to hear that they don't just come to your home and set traps, they actually take the time to look for the breach areas where the mice could be entering the home and fix these issues if it's not major. They set traps in my home that were child and pet tamper resistant so I felt safe knowing they could not be opened. The technician took the time to talk to me about all of the work he completed and was very friendly. I would highly recommend Greenleaf to my friends and family and would hire them again.

Approximate cost of services:
$300.00
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Company Response

Hi Jennifer, thank you for the positive feedback of our team. Pest control is more then just killing things. It's about protecting people's homes, pets, children, environment and the food that we eat. Our goal is to pest proof your home; to avoid future problems. Have a great day and thanks again.

Daniel Mackie

10/10

Ants in lawn progressing towards house

Extermination of Ants in lawn. Saw this company on Breakfast TV. Gave them a call and they showed up right on time! Great tech showed up, found out he was the actual owner and the guy on TV! Courteous and full of info on my issue. Had the right remedy for our situation. The guy even called back a week later to make sure all was well. Call them ask for Daniel and don't forget to ask for his autograph!

Approximate cost of services:
$80.00
What could this company do to improve their services?
Nothing more for them to do here. They are great!
Any advice to offer fellow homeowners facing a similar project?
Call them directly
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Company Response

Thanks for the kind words and recommendation. You made me smile about the autograph. Thanks again and have a great day.
DM

Jeff R.
Jeff R.
2 reviews ,
10/10

Cockroach Infestation

Thank you Daniel from Greenleaf Pest control for completely eradicating my daughters infestation problem with cockroaches! My daughter and her roommates just moved into University and rented a house on Campus in Toronto. When we went into the kitchen we noticed cockroaches crawling absolutely everywhere in the property which halted all the kids from moving in. We called Greenleaf and they immediately came out, took control of the situation and my daughters house is 100% cockroach free zone. I honestly did not think this property would ever be livable again, but thanks to Greenleaf my daughters property is 100% cockroach free. This company is extraordinary and I would recommend using them to everyone!!

Approximate cost of services:
$400.00
Any advice to offer fellow homeowners facing a similar project?
The knowledge this company has is extraordinary and I would recommend everyone using this professional company
0 of 1 people found this review helpful.
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Company Response

I know how exciting moving to school is for the first time. Truly, I'm glad we were able help and give peace of mind.

TD from Toronto
TD from Toronto
1 review Toronto, ON
10/10

Bedbug Search

Sunny showed up on time with Hershey. Fortunately no bedbugs were found, but Sunny spent a lot of time with me inspecting my bedroom and offering advice about other pests. They were superb!!! He answered all my questions and left me with the possibility of emailing in more. I could not be more satisfied - I highly recommend them to anyone.

Approximate cost of services:
$300.00
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Company Response

Thank you very much for taking the time to review our company. Alway good news when no bb's are found and you get to meet Hershey. Daniel Mackie - Technical Director.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Green Leaf Pest Control Inc.

At Greenleaf Pest Control, we are committed to exceeding your expectations when it comes to environmentally friendly pest control services throughout the GTA. Above any other goals, our number one aim is to ensure your complete customer satisfaction. If you are ever unhappy with any of the services provided to ...
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