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General Contractors
King City ON L7B 1L1
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Michelle C
Michelle C
3 reviews Richmond Hill, ON
4/10

Sub Contractor disappeared

Chris does good work at a reasonable price. Unfortunately he sub contracted out the outdoor painting portion of our job which didn't work out. Kevin and his team painted over our white vinyl windows, which we specifically asked him to leave, with black paint. This has voided the warranty on our windows. After trying to resolve this issue with Chris and Kevin, Kevin agreed to repaint the windows the original colour but Kevin disappeared. We contacted Chris many times and he re directed us to Kevin who never responded. After 5 months of back and forth, we hired another painter at our expense to correct our windows. Chris offered another painter to come after we hire another painter to correct the work. I would be mindful if Chris is using sub contractors for your job and you need to supervise them carefully.

Approximate cost of services:
$1,880.00
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Company Response

Unfortunately when using subcontractors there can be circumstances that can be out of our control. As mentioned from the very beginning elevated exterior painting is not an area I am comfortable at. As I introduced you directly to deal with the painting contractor I had hoped you would have been able to clarify all requirements needed. Our apologies for that.

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