Hubbard Roofing & Exteriors Inc.

Roofing
Calgary AB T2J 0N3
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Write a Review


Sonja Thompson in  Calgary, AB
Sonja Thompson in Calgary, AB
1 review Calgary, AB
10/10

Roofing

We had Hubbard Roofing repair our roof and metals by way of an insurance claim for hail damage. First of all, I have to say the customer service is outstanding with Hubbard. The roof is awesome and the workmanship was great. When our metals were done we did have a piece of fascia blow off in the wind but after calling Hubbard they had a guy out the same day to fix it - AMAZING. Hubbard also replaced some window trim on one of our windows and although there was damage underneath the trim, when it was brought to the attention of Hubbard, they were so diligent in getting the repairs in order and putting the customer first. I can't say enough about the customer service with this company - they truly care about their customers and do everything they can to make sure the job runs smoothly.

Approximate cost of services:
$3,000.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Company Response

Hi Sonja,

Thank you very much for taking the time to review your experience with Hubbard Roofing & Exteriors. We are so pleased to hear that you found our customer service outstanding and that we were able to show you we truly care about our customers. All the best, The Hubbard Team

Previous versions of this review:

Sonja Thompson in  Calgary, AB
Sonja Thompson in Calgary, AB
1 review Calgary, AB
5/10

Roofing

We had Hubbard Roofing repair our roof and metals by way of an insurance claim for hail damage. First of all, I have to say the customer service is outstanding with Hubbard. The roof is awesome and the workmanship was great. However, when our metals were done we did have a piece of fascia blow off in the wind only one week after it was installed. I immediately called Hubbard and they had a guy out the same day to fix it which was amazing. Hubbard also replaced some window trim on one of our windows. One month after the work was completed we decided to replace a few windows and doors in our home. One of those windows was the window where the trim was replaced due to hail damage. When the window installer removed the trim, the wood on the exterior of our home in the exact location the trim was replaced instantly crumbled. It was completely water damaged and rotting to the point that it felt like a sponge to touch and a mushroom was even growing out of one pieces. I am extremely disappointed that we were not advised of this extensive damage and it was instead covered up. If we had never decided to replace that one window we would have never known about the damage underneath and who knows what could have happened then. While dealing with Hubbard Roofing was mostly fantastic, the issue with our window trim and the damage to the exterior of our home that we were not advised about has left a bitter taste in our mouths.

Approximate cost of services:
$3,000.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?