Glass Railings and Wood Stairs
Mark is the absolute WORST contractor I have EVER used. I cannot stress how unprofessional this man is – he takes no pride in his work. He is not neat in his work, avoids calls, and was not truthful on several occasions regarding coming back to complete unfinished work and did not !! After contacting several contractors for quotes, I hired him on to do the wood stairs and glass railings because he mentioned there was a 50% of sale. In the end, he turned out to be the most expensive!!!
After I put down the initial 25%, he said the quote he gave was based on ½ inch glass where the permit required 5/8 inch glass – the price doubled!! It took him over a year to do the work and in fact he still hasn’t finished installing parts of the railing and the sanding and there are certain aspects of the quality that I am not happy with. I have tried to get him to finish the work but I have completely given up because at this stage I am tired of chasing him and the difference is not worth the money in Small Claims Court.
He acts as if he’s doing you a favor when he’s doing the work even though he’s being paid to do it! He was ALWAYS late except when it came to picking up a cheque. He always rushes the work and is in a hurry to leave and come back rather than do the work properly.
He would constantly ignore my calls so I had to call him from my friends and family’s phones just so he would pick up. It has been an absolute horror to deal with this man… Look him up on the Better Business Bureau I wish I did …………DO NOT USE THIS MAN UNDER ANY CIRCUMSTANCES!!
- Approximate cost of services:
- $45,000.00