Empire Electrical Contracting Ltd.

We called Empire Electrical initially after a fuse blew in our kitchen and it wasn't attached to a breaker so we couldn't get the lights back on. John came to our home to investigate and solved the problem for us immediately. While he was here, I had some additional questions in regards to some electrical work around the house and asked for some quotes. They returned the quotes to me in two business days and even separated them by more immediate work and some that could wait. John also called Toronto Hydro to come by our home and assess our electrical service pipe which turned out wasn't to code (our electrical panel was made for 100 amps but the service pipe going into the house was only for 60 amps). He called me right away to advise of the situation. He never pushed us to do the upgrade but rather gave us his expertise and advise on what would be the more important work to do first, this being one of them. He empathized that it was more than we had planned to spend for the other, less urgent work and at no time did he pressure us to make a decision. Once we did decide to do the upgrade, an appointment was set and John and Marc-Anthony showed up on time on the day they said they would. They were efficient, professional and respectful of our home and time. When an unexpected issue came up, they informed me right away, gave me an estimate of the cost and again, never pressured me to make a decision. They simply gave me the facts and told me what my options were. When the work was finished, they cleaned up, walked me through the work they had done and advised I could call them if I had any questions about the work. I had never used Empire Electrical before but I would not hesitate to call them again. They were reliable, trustworthy and their work was excellent. Highly recommended.