Marco Plumbing Ltd.

Formerly A Marco Plumbing Ltd.
Plumbing
Whitby ON L1R 1K7
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Plumbing
Marco Plumbing Ltd.
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Reviews for Marco Plumbing Ltd.

Average customer rating:
9.7 10 (316 reviews)

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Allen in Toronto
Allen in Toronto
2 reviews Whitby, ON
10/10

Replacement of Shower Valves and Seats

The shower taps in my house were leaking from the faucet and the tap due to being 30 years old. Trevor was able to quickly determine the type of valve and seat required, went to the supply store to get the appropriate pieces, and quickly replaced the internals with new parts. Not an easy job; but Trevor worked quickly and professionally. He arrived on time (called before coming) and got the job done without taking up much of my day.... very much appreciated!

Approximate cost of services:
$240.00
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Company Response

Thank you we appreciate the feed back

Thank you

Sean
Sean
4 reviews Whitby, ON
10/10

Plumbing

Trevor from A Marco Plumbing changed main shut off valve. He was courteous, efficient, and offered sound advice on another item and explanation of work. Also found price to be competitive and fair.

Approximate cost of services:
$290.00
1 of 1 people found this review helpful.
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Company Response

Your very welcome

Lynn from Whitby-647
Lynn from Whitby-647
25 reviews Whitby, ON
10/10

Quick fix

We had a leak of our main shutoff valve. We called in A .Marco plumbing and Trevor arrived quickly. It turned out it was an easy fix but Trevor was honest and told me he just needed to tighten it. Since the component was over 30 years old I decided to have it replaced. Trevor was efficient, honest and very likeable. I would definitely call this company in the future if needed. It is nice to know there are still conscious and honest tradesman to be found. Thank you again Trevor.

Approximate cost of services:
$200.00
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Company Response

Your very welcome

Shamim in Toronto
Shamim in Toronto
8 reviews Toronto, ON
10/10

Inspection, waste pipe replacement, steel pipe replacement, drain snaking, drain camera inspection

We hired Marco Plumbing to inspect our fixtures, use a camera on the city connection drain, snake our drain to remove old roots and replace old iron and steel piping. Trevor and his colleague were kind, informative, professional and easy to work with. We are satisfied with the completed work and would happily recommend this company or hire them again for future work.

Approximate cost of services:
$2,600.00
1 of 1 people found this review helpful.
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Company Response

Thank you

Private User
Private User
Private User reviews Pickering, ON
10/10

Replace Kitchen Drain Pipe

Called in and the friendly staff was able to schedule someone the same day. The work was done well and explained what he will do, and even took the time to answer some questions about other plumbing fixes. We tested the drain together and was satisfied with the results. The work was done quickly and well.

Approximate cost of services:
$230.00
1 of 1 people found this review helpful.
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Company Response

Thank you

Private User
Private User
Private User reviews Whitby, ON
10/10

Marco Plumbing Stand by their work and honour their warranty

Had a repair done for toilet leak in Feb 2018. In May the leak reocured and was fixed again promptly with out any issues or problems. The plumber took extra measures to understand why the leak reocurred and to make some necessary changes to assure the leak was 100% fixed for good. Very happy with the company and the plumber.

Approximate cost of services:
$200.00
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Company Response

Thank you

Edward from Toronto
Edward from Toronto
4 reviews Toronto, ON
10/10

Repairs here and there

I called Marco Plumbing twice, once to do some minor repairs on my main stack in advance of my inspection and the second time was to fix a leaky mixing valve on my hot water tank. They showed up on time and completed the work as intended for both jobs. The second instance for the mixing valve ended up showing signs of a minor leak after the first plumber did the work. I called them back when I noticed it, they scheduled a time for a different plumber to come resolve it and they did at no charge - they really warranty their work and it was really appreciated! (This goes back six months now and it's been great ever since) It goes a long way in my book when a company takes accountability and responsibility for a mistake and resolves it quickly. I would HIGHLY recommend Marco Plumbing to anyone!

Approximate cost of services:
$500.00
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Company Response

Thank you
We are always a call away.

Steve F.
Steve F.
4 reviews Edmonton, AB
10/10

Basement Plumbing Rough-in

We are finishing our basement and needed the plumbing to be roughed-in. Marco Plumbing was prompt to quote; quick with responses; and the work was well communicated and completed in a friendly manner by their plumber Phil. Good quality; hard working and friendly - what more could you expect from a plumber. I would definitely use them again if this experience is any indication of their work!
Phil also was my 2 year old daughter's best friend by the end of the day!

Approximate cost of services:
$1,000.00
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Company Response

Well thank you for your feed back, and thanks for in trusting us with your plumbing.

Karen in Whitby
Karen in Whitby
1 review Whitby, ON
10/10

Drain Inspection

Great customer service starting with Sharon in the office. She arranged for Brad to see us for a consult and scope of drains for a project already in progress. Scheduling was extremely important and both of these employees went out of their way to accommodate us in a timely and courteous manner. Thank you!

Approximate cost of services:
$165.00
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Company Response

Your most welcome

Thank you

Private User
Private User
Private User reviews Toronto, ON
0/10

Hookup double kitchen sink

Roy replaced under undersink fittings with brass ones and also said the baskets that came with sink were not suitable --- gave him go ahead despite significant cost. Had him back twice after leaks appeared. Continued to have problems which I tried as best I could to fix. Yesterday a major leak and mess. Called in another plumber who said Roy's fittings and connections were not good. I had everything replaced for one third the price paid to Marco. Nest time you need a plumber ask a friend or family member for a suggestion --- don't just go by what you see here on Homestars is my recommendation. So I'm told Roy has been gone for over two years. Bottom line is he worked and represented your company and the work and materials were not right. Additionally I think I was sucked in on not using the baskets which came with the sink (which he took with him) and also the need to use brass fittings. Finally the cost now appears to have been highly exorbitant. The only point I'm trying to make is that when you need a plumber or for that matter any service, a referral from a friend or family member might be better than locating help on Homestars. Here's some photos of the job Roy did. Multiple leaks on right and a significant one on left.

Review has 1 previous version
Approximate cost of services:
$700.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Company Response

We are very sorry to hear that you had to incur additional costs to repair the leak. Should you have called our office we would have gladly sent another plumber out to rectify the situation. It is true that the plumber mentioned is no longer with our company and we are in no way using that as an excuse for sloppy workmanship, however, if we are unaware that there is an issue we can not rectify it.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Marco Plumbing Ltd.

Marco Plumbing is a well-respected, full-service plumbing company servicing both residential and commercial clients in the Durham, Peterborough, Scarborough and Toronto Area. A highly service-oriented company, Marco Plumbing’s team of fully licensed, professional plumbers draws on shared experience, expertise, and commitment to quality to deliver worry-free plumbing services to homeowners, commercial businesses, and property managers.

Mark Fermo, owner and founder of Marco Plumbing, leads the award-winning and reputable company with a focus on providing unmatched customer service. With over 20 years of professional plumbing experience, Mark is backed by a team of experienced, reliable, fully licensed and insured, professional plumbers who proudly wear the Marco Plumbing uniform.

As Durham’s most affordable plumbing company, Marco Plumbing has raised the bar for plumber and drain services in Whitby, Richmond Hill, Thornhill, Markham, Scarborough, Pickering, Ajax, Oshawa and Toronto and the surrounding areas for over 10 years.

CATEGORIES
Plumbing, Drain Services, and Drainage Contractors
SERVICES
Providing all types of residential plumbing and commercial plumbing services, including drain snaking from sinks to sewers, high pressure flushing, main drain relining, camera inspection, and contractor services, Marco Plumbing services and processes revolve around customer satisfaction. No matter the job at hand, Marco Plumbing has the plumber to get it done right!
BRANDS
Moen, American Standard, Delta, Slone, Kohler, Gerber, Toto, Little Giant, Myers
SPECIALITIES
Plumbing & Drain Specialist Plumbing emergency's plumbing Repairs Plumbing Installation Commercial Plumbing Sewer Installs and repairs New Plumbing Construction Back Flow Testing High Pressure drain Cleaning Sewer Camera Inspection Froze Pipe Thawing
WEBSITE
https://marcoplumbing.ca
YEAR ESTABLISHED
17
NUMBER OF EMPLOYEES
8
RETURN POLICY
N/A
PAYMENT METHOD
VISA,MASTER CARD,CASH,CHEQUE,ET
LICENSES
Master Plumbing Plumbing License
LIABILITY INSURANCE
Yes
DIPLOMAS
Master Plumber, Plumbing Licenses, Back Flow Device certified,
WORKERS COMPENSATION
Yes
PROJECT MINIMUM
169.00
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
1yr Parts and Labour
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