raccoon dead in the addict they left it didn't bother to remove it
call the company due to a bad smell coming the came put a one way door on the roof so that the raccoon could leave said i have a dead animal in the addict didn't bother to go up to get it had to call another company to find and remove it which they did Do not call this useless company as they only argue and hang up i leaned my lesson there are far better companies out there use them sve yourself the aggravation had to place A RESTRAINING ORDER ON THEM TO NEVER COME ON HE PROPERTY AGAIN YES THEY WERE PAID IN FULL FOR NOTHING CAUTION USE OTHERS
- Approximate cost of services:
- $1,100.00
- What could this company do to improve their services?
- Any advice to offer fellow homeowners facing a similar project?
- Company Response
We were called because you had changed a roof vent that was damaged by raccoons, trapping them in. We had to remove the cap on the vent and install a one way door so raccoons can come out. Once we were on the roof working, we noticed the smell coming from the attic and notified you (as stated on your invoice). We wanted to make sure that we weren't going to be blamed for something that we hadn't done (killing the raccoons). You could not let us in the room that had the access to the attic because your wife had locked it and she wasn't home. We were scheduled to come back to finish the rest of the work but one day before that time, you called and insisted on us not to show up on your property. We still cannot comprehend why we couldn't show up on the scheduled day? We understand that we cannot keep everybody happy but we do our best to help our clients and keep them satisfied.