The Home Improvement Group - THIG

Formerly Mr Rescue
General Contractors
Mississauga ON L5V 2B3
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The Home Improvement Group - THIG
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Reviews for The Home Improvement Group - THIG

Average customer rating:
9.4 10 (386 reviews)

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Private User
Private User
Private User reviews Mississauga, ON
10/10

Bathroom Renovation

'm delighted to share my experience with the home renovation company that recently completed my bathroom. From start to finish, their professionalism and attention to detail were truly impressive. The team was not only skilled in their craft but also approachable and open to my ideas. They transformed my outdated bathroom into a modern and inviting space, exceeding my expectations. The project was completed within the promised timeframe, and the quality of workmanship is evident in every aspect of the renovation. I'm beyond thrilled with the results and would highly recommend this company to anyone looking to renovate their home.

Approximate cost of services:
$25,000.00
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Company Response

Thank you for the wonderful review. It was a pleasure working with you as well. I will make sure the team is aware how pleased you were with the end result. We look forward to working with you again for future projects.

Sincerely

Merry Robertson
The Home Improvement Group

Private User
Private User
Private User reviews Toronto, ON
1/10

Plaster Ceiling Removal

Pretty disappointed with the result. Hired them to remove the texture on my ceiling. The ceiling ended up pretty bumpy, place was left uncleaned, garbage left out.

Would not use a them in the future.

Approximate cost of services:
$2,700.00
1 of 1 people found this review helpful.
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Company Response

We were hired to remove stucco ceiling and then asked to remove molding on ceiling. When we got there we discovered it was not stucco but paster and lath ceiling, much different from stucco. Our painting specialist informed that it could only be sanded but not removed unless the entire ceiling was removed and drywalled, which our customer did not want and when the molding was removed we had to repair the area which took several hours to dry, sand and reapply material to get it to the point we could do the painting. Communication was ongoing with our customer and yes delays in drying time occurred but could not be helped. We feel our Trade worked very hard to accomplish the best results with the conditions that presented itself.

Merry Robertson
The Home Improvement Group

Private User
Private User
0 reviews Brampton, ON
9/10

plumbing and electrical

Weve used THIG for electrical and plumbing so far and Merry is quite quick with responding to emails and calls and having the contractors in fast. Im happy with their service so far

Approximate cost of services:
$1,500.00
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Company Response

Thank you for the great review. I will make sure the team knows how happy you are and for customer service, it has been a pleasure working with you.

Sincerely

Merry Robertson
The Home Improvement Group

Fiona
Fiona
2 reviews Brampton, ON
8/10

Challenging wallpaper removal on plaster

THIG brought in their expert, James, who did a great job finishing a COVID project I had started and given up on in frustration a couple of years ago. In a matter of days James was able to remove multiple layers of wallpaper (1 layer at least 70 years old) off of plaster walls. He then beautifully skim coated and painted the walls. He was very professional, knowledgeable and courteous.

Approximate cost of services:
$4,750.00
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Company Response

Hi Fiona: Thank you for this great review. We will make sure James knows how pleased you were. We look forward to future projects that come up.

Sincerely

Merry Robertson
The Home Improvement Group

Private User
Private User
Private User reviews Alton, ON
10/10

5 star service

The Home Improvement Group did a remarkable job painting our deck. Their process was seamless, from understanding our needs during the initial consultation to the final walk-through. They demonstrated their expertise by suggesting the best paint for our deck, considering the type of wood and our local weather conditions.

The team was punctual, meticulous, and clean in their work. Their attention to detail was commendable and their commitment to customer satisfaction was second to none. They didn't just paint our deck, they transformed it into a beautiful, inviting outdoor space.

The finished product was stunning, showcasing their superior craftsmanship. I can't recommend Hope Improvement Group enough for any home improvement project. Their combination of professionalism, integrity, and skill is unmatched.

A full five-star experience with the Hope Improvement Group!

Approximate cost of services:
$3,000.00
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Company Response

Thank you for this amazing review. I see you spelt our name incorrectly as it should read The Home Improvement Group. We will certainly pass on your glowing comments to our Team.
We look forward to future projects with you.

Sincerely

Merry Robertson
The Home Improvement Group

Private User
Private User
Private User reviews Whitchurch Stouffville, ON
10/10

electric repairs

The work was completed on time and within the estimate.

The electrican was professional and cooperative.

Approximate cost of services:
$600.00
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Company Response

It was a pleasure doing more work for you, thank you for the review for our electrician. Looking forward to working again with you in the future.

Merry Robertson
The Home Improvement Group
905-502-0204

Private User
Private User
Private User reviews Toronto, ON
10/10

Kitchen renovation

The Project Manager came to my apartment to look over the kitchen and discuss the work to be doneboth plumbing and electrical.

The Project Manager came to my apartment to look over the kitchen and discuss the work to be doneboth plumbing and electrical.
A new faucet was installed on my kitchen sink a week before the electrical work. The plumber obtained a faucet comparable to the old one and installed it.
The original fluorescent lighting tubes were removed from my kitchen ceiling and replaced by 6 pot lights, with a dimmer switch.
I was pleased with the way the work was done. The workmen were very pleasant and efficient, and the office staff of THIG were always available to answer any questions I had.

Approximate cost of services:
$4,900.00
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Company Response

Thank you so much for your review. It was a pleasure working with you on this project and we are very pleased to hear we met your expectations. We look forward to future projects with you.

Sincerely

Merry Robertson
Inside Sales/Customer Service
The Home Improvement Group

Private User
Private User
Private User reviews Toronto, ON
10/10

Grout & Tile Cleaning

Tiles and Grout had not been cleaned in 20 years.... Wonderful job... When the job was done.... the Shower & Tub area looked Brand New!!!

Approximate cost of services:
$650.00
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Company Response

The Home Improvement Group is very pleased and thank you for the great review. We were happy to work on your project and hope you will contact us for future projects.

Sincerely

Merry Robertson
The Home Improvement Group

elonanaqo
elonanaqo
0 reviews Toronto, ON
10/10

Bathroom renovation

Yet another successful project with THIG. We just renovated our second bathroom with the same team and are so happy with the results. With Les and Aldo we were in excellent hands from start to finish. Aldo and his team did a great job!

We continue to highlighy reccomend them. If you want a job done honestly and professionally, Les and Aldo (and THIG) are your ideal team!

Approximate cost of services:
$16,000.00
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Company Response

Hi Elona: Thank you so much for this great review. It is our pleasure having you back as a repeat customer and look forward to future projects. We will make sure Les and his team Aldo know how happy you are.

Sincerely

Merry Robertson
The Home Improvement Group

Jeff in Toronto
Jeff in Toronto
4 reviews Toronto, ON
10/10

Basement Renovation

Our renovation was completed on time and on budget and we're very happy the the end result. Patricio and his crew were very efficient, gave great suggestions in terms of design and were expert problem solvers.

Approximate cost of services:
$50,000.00
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Company Response

Hi Jeff: Thank you for the great review. We will make sure Patricio and his crew know how pleased you were with their work. We look forward to future projects with you.
Sincerely, Merry Robertson, The Home Improvement Group

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about The Home Improvement Group - THIG

The Home Improvement Group is a premier "One Stop Shop" for all of your home and office renovations needs, serving Toronto and the GTA. We have multiple divisions such as Perfect Painter, Affinity Renovations, Perfect Handyman and formally Mr. Rescue to service all your needs. From top to bottom, front door to back door, demo to completion, we do it all!

The company was built on the foundation of doing everything right in an industry with little to no focus on customer service, quality work at an affordable price and backed by our warranty.

We provide free detailed estimates within 3 days of our visit and access to our corporate discount of 30%-50% on your finished materials.

We offer daily specials for small painting jobs or handyman work, to large renovations and additions.

We don't believe in cutting corners. Efficiency and productivity drive us, but we'll never sacrifice quality or customer service for either one. In the end, it's our goal to be your contactor for life, not just one job.

We specialize but not limited to the following:

Kitchens
Bathrooms
Basements
Home additions
Painting
Staining and Refinishing
Flooring
Electrical, Plumbing and HVAC

Not convinced we have enough renovation reviews, please check out Perfect Painter & Affinity Renovations for more reviews.

Call or email us for all your renovation needs
sales@thig.pro
905 502 0204

CATEGORIES
General Contractors, Tile & Stone Contractors, Trim and Moldings, Paint & Wallpaper Contractors, Plastering, Plumbing, Renovation Advisors, Sunrooms, Solariums & Greenhouses, Surveyors, Kitchen Planning & Renovation, Design/Project Management, Design/Build, Condominium Renovations, Structural Engineering, Building Supplies and Hardware, Historical Restoration, Drywall Contractors, Architects, Kitchen & Bathroom - Cabinets & Design, Home Office Renovation, Home Additions, Handyman Services, Framing, Floor Laying & Refinishing, Excavation, Electricians, Drafting Service, Demolition, Carpenters, Builders, Bathroom Renovation, and Basement Renovation
PRODUCTS
Interior Painting ,Exterior Painting, Residential Painting and Commercial Painting, Staircase refinishing, Condo or Apartment Renovations and Handyman Services, Kitchen Design and Build, Home Additions, Structural work, Garage Design and Build, Basement Renovations, Bathroom Renovations, Basement ,Custom Cabinetry, Flooring Installation including, Laminate, Hardwood, Engineered, Tiles, Including Porcelain, marble and granite. We also have Master Electricians, Master Plumbers and Gas and HVAC members as a part of our team.
SERVICES
House Painters, Office Painting, Exterior Painting, Residential Painting, Wallpaper Installation & Removal, Stucco Removal, Drywall Installation and Plaster repairs, Paint & Wallpaper Retailer save up to 50% off, Demolition, Rough and Finished Carpentry, Home and Renovation advisors, Kitchen Planning and Design, Handyman and Painter for a Day Services, Deck Design and Build, Basement renovations, general contractors
BRANDS
Benjamin Moore, Dulux Paint, and Sherwin Williams. We Believe in not Including Paint and providing you our wholesale Paint Pricing as many of our Competitors include paint in your pricing and then substitute low grade paint. We believe in providing you the best paint for your home and to provide access to our unbelievable wholesale pricing.
STYLES
Interior Painting,Exterior Painting, Residential Painting and Commercial Painting, Condo or Apartment Renovations and Handyman Services, Kitchen Design and Build, Home Additions, Structural work, Garage Design and Build, Basement Renovations, Bathroom Renovations, Basements ,Custom Cabinetry, Flooring Installation including, Laminate, Hardwood, Engineered, Tiles, Including Porcelain, marble and granite. We also have Master Electricians, Master Plumbers and Gas and HVAC member as a part of our team. Our Painters are #1 in Toronto
SPECIALITIES
Custom painting, Stucco removal, staircase refinishing and rebuilding,wallpaper installation, wallpaper removal, handyman services, home renovations including bathroom renovations, basement renovations & condo and apartment renovations. Plus our Award Winning Painter and Handyman for a Day Services. Our Painting Services including Kitchen Cabinet Painting and Spraying are specialties. Kitchen Design Services and Complete Kitchen Design, Build and Installation.
WEBSITE
https://www.thig.pro
YEAR ESTABLISHED
2011
NUMBER OF EMPLOYEES
20
RETURN POLICY
See website terms for details
PAYMENT METHOD
Cash, Cheques, Email Transfers, all Major Credit Cards
LICENSES
City of Toronto & Other Muncipalities in the GTA
MEMBERSHIPS
BBB, Homestars,
LIABILITY INSURANCE
Yes
DIPLOMAS
Open 7 Days a Week Call or emailNow
WORKERS COMPENSATION
Yes
PROJECT MINIMUM
400.00
BONDED
Yes
PROJECT RATE
$400.00 to $500,000.00+
WRITTEN CONTRACT
Yes
WARRANTY TERMS
1 Year Warranty
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