Stonex Granite And Quartz

Countertops
Cambridge ON N3C 4N3
Write a Review
Write a Review


HomeStars
Countertops
Stonex Granite And Quartz
Star Score
Learn more about how StarScore uses a complex algorithm which considers a company's review ratings, responsiveness, reputation, and recency.

64%

This is the average rating based on homeowner reviews.
This indicates how long it's been since the last review.
Indicates how well a pro reacts to reviews and review-related interactions with Homeowners.
How well a company responds to Service Requests and Reviews.
Reviews by rating (past 12 months)

Reviews for Stonex Granite And Quartz

Average customer rating:
7.3 10 (29 reviews)

Sort by

Bar Top Disappointment
Bar Top Disappointment
1 review Ingersoll, ON
3/10

Quartz Bar tops

Cut the backsplash wrong, try to modify with a hole saw onsite and broke it, second one fit great. Drilled the holes 90 degrees out for the Keg tap that was sitting right there in front of them, i had to modify my tap. Drilled the hole about 5 mm out from on center to the sink drain.

Approximate cost of services:
$2,900.00
Was this review helpful?
Company Response

Thanks for providing your feedback and we are sorry you did not have a good experience. We will look into this further and get back to you asap.

Private User
Private User
Private User reviews Hamilton, ON
3/10

installation

Finished product very good but terrible customer service what there was of it! Phone calls and e-mails not returned, confusion over installation date, some sloppy pre-installation work.

Approximate cost of services:
$8,000.00
Was this review helpful?
Company Response

Hi there, We’re happy to hear you love the installed counters and are sorry to hear you had a poor experience with communication and scheduling. We’re very interested in learning more about your experience to help improve in any way we can. Please contact our Sales Manager at 226-289-2975 at your earliest convenience.

Private User
Private User
Private User reviews Ingersoll, ON
10/10

Bathroom reno

New quartz counter top exceeded our expectation and changed the appearance of our bathroom. Staff At Stonex from sales to installers were awesome and extremely helpful.
we would highly recommed and use for future projects.

Approximate cost of services:
$1,800.00
Was this review helpful?
Private User
Private User
Private User reviews Cambridge, ON
10/10

Great team!! Fantastic result.

Im very happy with the end result. Team came in and installed counter top with no gaps. Will definitely recommend Stonex.

Approximate cost of services:
$4,000.00
Was this review helpful?
RYAN in North York
RYAN in North York
1 review Toronto, ON
10/10

Quartz Kitchen Counter Tops

We recently did a renovation of our kitchen, and while I was happy and proud to say I did all of the work myself.. when it came to the countertops I needed to call in a professional. I got Victorias name from a friend and she really took great care of us. From 2 visits to their showroom in Woodstock, to letting us bring some samples home, to arranging for measuring to be done and then scheduling the install (which was even done a few days earlier than promised) she was amazing! We love our MSI Calacatta Miraggio Quartz counters!! I have and would continue to recommend Victoria and the team at Stonex Woodstock!

Thanks,
Ryan in Brantford

Approximate cost of services:
$1,800.00
Was this review helpful?
Private User
Private User
Private User reviews Cambridge, ON
9/10

Kitchen and bathroom counter tops, sinks etc

Great work great install team .
Very happy with the way it was completed . They had to pivot a bit but they did and I was very impressed with how they handled it all.

Approximate cost of services:
$12,000.00
Was this review helpful?
Chris in London
Chris in London
0 reviews London, ON
5/10

Bathroom renovation

Disappointing experience. Would not recommend this company. Bathroom counter was incorrectly cut for tap placement, although sink and taps provided when measurements taken. Installers chipped counter and scratched wall on installation. We were given a goodwill rebate of $100. This company insists on payment, not just a deposit, before work commenced or completed.

Approximate cost of services:
$2,500.00
Was this review helpful?
Private User
Private User
Private User reviews Grimsby, ON
10/10

Happy customer

Ordered in stock quartz counters for kitchen and bathroom Renos. Couldnt be more pleased from the salesperson who was always responsive to my questions and the install process. Each and every employee throughout this process was exceptional to work with. The product is beautiful and quality of finished product superb! I wouldnt hesitate to recommend the Stoney Creek warehouse.

Approximate cost of services:
$5,500.00
Was this review helpful?
Company Response

Thank you for your positive feedback, we appreciate it!
We hope you enjoy your new counter tops for many years

Private User
Private User
Private User reviews Grand Bend, ON
10/10

Kitchen reno

I really had a positive experience. The staff were friendly and educated on the various stones. It was completed and installed on time. I love how my kitchen turned out. Thanks

Approximate cost of services:
$4,000.00
Was this review helpful?
Company Response

Thank you for your positive feedback, we appreciate it!
We hope you enjoy your new counter tops for many years

Inline in Montréal
Inline in Montréal
1 review Toronto, ON
10/10

Perfection!

We hired to Stonex for our new showroom. Every step of the process went flawless from the initial contact to the final installation. The team was friendly, knowledgeable and extremely responsive.

We highly recommend them!

Approximate cost of services:
$10,000.00
Was this review helpful?
Company Response

Thank you for your positive feedback, we appreciate it!
We hope you enjoy your new counter tops for many years

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Stonex Granite And Quartz

Stonex is a premier fabricator of kitchen counter tops, bathroom vanity tops, jacuzzi and fireplace surrounds, as well as other products for residential and commercial applications. Visit our large showroom with 1,000's of full-size slabs on-site.

With over 70,000 kitchen countertops installed throughout Ontario and over 25+ years of experience, Stonex Granite & Quartz Inc. is the leader in manufacturing and installation of natural stone products with the quickest turnaround time.

Come visit one of our 3 showrooms in Woodstock, Cambridge or Stoney Creek!

CATEGORIES
Countertops
PRODUCTS
Granite, Quartz, Marble, Soapstone, Porcelain and Exotic Countertops and Surrounds
SERVICES
Fabricator and installer of stone surfaces.
BRANDS
ST Quartz, Lavanti, Ceasarstone, Cambria, Silestone
SPECIALITIES
Southern Ontario's #1 custom countertop and stone company
WEBSITE
https://stonex.ca/
YEAR ESTABLISHED
1993
NUMBER OF EMPLOYEES
100
PAYMENT METHOD
Credit, Cash
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
Ten Year Limited Warranty
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.