Imran is as great as these reviews suggest. I should have called him 3 months ago. When we turned our gas fireplace on this winter, the pilot light went out an hour later. We couldn't get the fireplace to turn back on. I haven't tried since. The fireplace is 6 years old and has never been serviced so thought I should get someone in to take a look at it. Finally I called Imran (who I found on Homestars). The fireplace turned on immediately for him and I felt stupid for calling him. He thinks a gust of wind must have blown out the pilot light. BUT, he did not make me feel stupid. I got a great lesson on how our fireplace works. He also pointed out some installation issues whereby we are going to have problems in the future if/when the unit needs replacing. Great, informative service call! I wouldn't dream of calling anyone else.
- Approximate cost of services:
- $125.00
- Company Response
Hi Andrea, Thank you for taking the time to write me a nice review and you are a wonderful person too. You made me feel comfortable as if you knew me for years and that make a difference to a service person.God willing I will do whatever it takes to help you out regarding your fireplace, facing and heat transfer, etc, etc. Feel free to contact me at any time. Wish you and your family all the best. May Almighty God bless us all