It's rare to find any contractor who is dependable and even rarer to find one who is also honest and knowledgeable. Imran is all that. I called him a couple of days ago to come and inspect my open gas fireplace since I just moved into the home a couple of months ago. He said he would check his schedule and call me back in the evening.
True enough, he did (this is where many fail - you call them and they never call you back!).
We agreed on a particular day and time and he showed up right on time (this is also where many others fail because they either don't show up or show up late and don't bother to call you to let you know so that you can get on with your life and not wait around).
He was polite, courteous, professional and knowledgeable. He was honest in his diagnosis, finding that the fireplace in fact did not work since one of the wires had been detached and the batteries in the receiver had leaked. He took time to explain what he was doing, and gave me invaluable advice on what I could do myself to avoid costly repairs.
He was very careful to keep the work area clean.
If there was a rating of "11" available, this is what I would be giving Imran.
- Approximate cost of services:
- $175.00
- Company Response
Hi Mr Michael, Thank you for taking the time to write me a wonderful review and because of customer like yourself and others who take the time to write me a review motivate and make me work harder to satisfy others. God willing I will be always here for your fireplace needs. May Almighty god help us all and bless you and your family.