My fireplace had not been cleaned in a long time, and when I tried to start it this year, I had a lot trouble, and every time I got it going, the pilot light died within a half hour. I did much research and found that I likely had to replace my thermocouple. I chose this company because of the high reviews, the best price, and he was available with little notice. He even works weekends!
When he came, he was very friendly yet professional. I felt safe alone with him in the home, and he let me watch what he was doing. He speaks English and French very fluently, as do I, so we had fun chatting in both languages while he worked.
When I told him knowingly that I likely needed a thermocouple, he was very honest and said that he would first try a thorough cleaning. He did not just vacuum -- He took every little thing apart and cleaned each piece individually and thoroughly with wire brushes on the outside and special cleaning devices that he pulled through the inside passages of the pilot light mechanism.
He put it all back together and I could see right away that my pilot light was strong and bright! It was not the thermocouple at all! He could have easily charged me hundreds extra for a part replacement, but he was honest and very skilled and he did only what was needed… and charged me a very reasonable price!
Imran has earned my respect and I would recommend Gas Fireplace Services to anyone!
- Approximate cost of services:
- $0.00
- Company Response
Hi Jen,
Thank you for your kind review and your appreciation of my work. I will do my best to assist my customers whenever they need me, so do not hesitate to give me a call at any time, 24/7. God bless you and your family, and have a safe winter!