Pestend Pest Control

Hi Marrez,

Thank you so much for your kind words. We’re so happy your visit went so smoothly. We are also extremely happy to note that you are able to sleep in peace and no longer have bedbug issues. We’d love to continue providing great service to awesome customers like you. Thanks again!

Best Regards,
Pestend Team

Hi Felix,
Professionalism, punctuality and efficiency in providing excellent service to all our customers is our main priority and we work hard towards achieving our goals. We are glad to note that you are happy with the service provided by our technician.Thanks once again!

Best Wishes,
Pestend Team

Hi Jen, we truly appreciate you for taking the time to share your experience. At Pestend we understand that your pest concerns require urgent attention.That is why we stand for fast, efficient, and effective services. We are happy to hear that our technician Moe was successfully able to resolve your issue!

Best Wishes,
Pestend Team

Hi Timothy,

Your positive feedback for our technicians is highly appreciated. It is only through positive feedback such as yours that we are able to maintain, and indeed where necessary,improve upon the service that we provide to our valued customers. Thanks once again!

Best Wishes,
Pestend Team

Hi Sharon,

Thank you so much for the positive feedback and are glad to note that you found our service valuable. Promptness and diligence in providing good service and achieving good results is our main goals and we are happy that we could deliver the best.

Best Wishes,
Pestend Team

Hi Ah,
Thank you for choosing Pestend Inc. for your pest concerns. Our team of highly skilled and professionally trained technicians understand just how exasperating it is to deal with unwanted creatures in and around one’s home, that is why we put our best foot forth in providing our customers with the highest quality of service.

Best Wishes,
Pestend Team

Hi Mr. T,
Thank you so much for taking the time to share your experience. Our team of representatives and technicians feel it is our duty to disclose all possible details regarding our services to prevent any confusion and allow for peace of mind. We are truly grateful and honored to know our services held up to your expectations.

Best Wishes,
Pestend Team

Hi. Thank you for sharing your feedback. We are saddened to hear that despite our best efforts you are still unsatisfied with our services. When we had initially provided you a consultation (July 23 ,2018), it was clearly mentioned by the technician that there was no bed bug activity and or evidence found in your unit. At the time, since your property manager had agreed to reimburse you for the amount of the treatment, you had decided to continue and proceed with the heat treatment for your own peace of mind, despite the results of the consultation. However, once the extermination was being performed at your property you started insisting that we price match and reimburse you the amount that you had already paid, as your property manager thought he could get a better quote. Even though that was very unreasonable at that point, we had still agreed to discuss the matter, if you were able to provide us quotation from a reputable company, but you were not able to do so.
Then, after a few days you started demanding a refund indicating that we had failed to provide you complete elimination and that you were getting bites. At that point you told us that you had a live bed bug in a jar. As a result, we had agreed to provide you a full refund if you were able to provide us any evidence. When we asked you to schedule an inspection the following day to verify if in fact you had found a bed bug in order to issue the refund, you changed your statement from having a live bedbug to having only a shell and asked us to provide you a follow up service instead. We gladly provided you a follow up service (Aug 02, 2018), and again no evidence was found in your unit.
Furthermore, once again after a few more days you got back to us with a picture indicating that you found a bed bug stuck in bed bug monitor. However, upon inspection (Aug 20, 2018) it was found that it was merely a beetle and dead spiders, and again no bed bug activity (live or dead) was found on either the mattress or the bed frame. At Pestend we work very hard to deliver our customers the highest level of customer service. We are disappointed to hear that after our best intentions and efforts you do not feel this way. Again, we would recommend that you consult a doctor to determine what may be causing what you think are bites on your body.

Best Wishes,
Pestend Team

Hi Helen & Ed,

We highly appreciate your kind review towards the company and our technician Alex. We take pride in providing the highest quality of service to our customers at their earliest convenience. There is no bigger satisfaction for us than knowing our customers have had a pleasant encounter and experience with our team. Thank you for choosing us!

Best Wishes,
Pestend Team

Hi Debbie, We really appreciate your feedback and appreciation towards our services. Prompt, friendly and professional services are what we stand for. We hope to continue to serve you with the same quality, should you require our services again.

Best Wishes,
Pestend Team