Found them on Homestars and they guaranteed 6 months so I thought what a deal! At first I was excited to finally get rid of the issue but after the first visit the silverfish kept showing up. So I emailed and they said give it a couple more weeks so I did. Made another appointment and same issue the silverfish didn't die! I think in total they sprayed 3/4 times in those 6 months and we didn't notice a difference. After the 6 months I emailed to let them know it didn't work and guess what? No response! HA I'M NOT SURPRISED! They take your money so if you got a silverfish issue don't waste your time!
- Approximate cost of services:
- $243.00
- Company Response
Hello, thank you for taking the time to leave this review. Customer feedback is very important for us, as our goal is to maintain the highest level of customer service always! After reviewing your account, I can see that we performed a mice and silverfish extermination together. However, the follow up visits were just for silverfish, which means that we were successfully able resolve your mice issue. Regarding the silverfish follow ups, the interval between the follow ups range anywhere from 2-3 months, which indicates that the treatment did work for that period. In certain cases, the insects can come back if the dampness and moisture in the problem areas is not resolved. A chemical treatment is designed to only address the current issue, consequently if ay structural issues are not addressed the problem may persist. Also, according to our records the last email we received from you was on August/28/2017, and there was a prompt response, which resulted in scheduling you for a follow up appointment on Sep/13/2017 based upon your availability. Unfortunately, there are no other records of any further communication from your side since the date of the follow up.
Best Wishes,
Pestend Team