Security camera and 3 panel LAN wiring job
I first talked to Adrian over a year ago about wiring the whole house with CAT6. I didn't commit and he didn't come over to survey our property. At the beginning of October this year, it became necessary to install 4 security cameras due to threats to my own personal safety and the safety of my family. I bought the cameras and called Adrian, but he was all booked up for 2 weeks. I called back after that and scheduled the work. He was very up front with me and said he had never dealt with my particular brand before (Q-See). He also said that, due to the setup of my house, he couldn't run the cables from the cameras to my wiring closet. It took a few hours with his assistant, but he got everything done. It's just that I had to properly configure the Q-See cameras/NVR myself; I had to go to their site and download the full instruction and spec docs. There's very little in the way of instructions or documentation that comes in the box. They don't even tell you to go to their site. We now have everything running perfectly, but it took about a couple of days to get everything up to par. It didn't help that I had to leave in the middle of the job, either. I wasn't there when the job was finished and couldn't coordinate with Adrian for the setup and configuration. That might've saved me some time. In conclusion: Adrian is up front and very honest about what he can do and what he cannot. If you need a wiring and camera job, don't get any of the equipment yourself. Let him supply what he knows and is used to installing and configuring. I acted out of haste and for good reason. Everything worked out in the end. I would definitely recommend Adrian for everyone's camera and LAN wiring needs.
- Approximate cost of services:
- $1,300.00
- What could this company do to improve their services?
- Any advice to offer fellow homeowners facing a similar project?
- Company Response
Thank you Chris.
Techsystem Telecommunications.