Techsystem

Adrian is amazing. He fixed a perplexing problem with my phone jacks that no one else could fix.

For four months only one phone jack worked at one end of my condo. None of the other phone jacks worked. I had recently purchased the condo and the problem had existed since I bought the place.

No one could figure out what was causing the problem or how to fix it.

I initially used one phone company for my phone service and then switched to another phone company. I thought the second phone company would know better how to fix the issue.

The phone company sent several technicians on various occasions to my place. Unfortunately, the technicians were unable to get the phone jacks to work. They said the phone wires had probably deteriorated due to the age of the condo (the building is 40 years old) or that a wire had accidentally been cut when I had the unit renovated.

I pretty much thought the situation was hopeless. The phone company technicians recommended I just buy a portable phone and plug it into the one working phone jack to give me phone coverage in the rest of my condo.

Then, I found Adrian on HomeStars. His reviews were great so I decided to give him a try.

When I phoned Adrian, he said he would have to investigate. He stated upfront that it might be very difficult to fix the issue, or impossible, depending on the situation.

Adrian came by and took a look. After about 20 minutes, he told me he thought he could fix the issue. He gave me a very reasonable estimate of the cost.

Two hours later, Adrian had all of my phone jacks working and I had phone service in all of my rooms! He said the phone jacks hadn't worked because they weren't connected properly.

I give Adrian's service 10 out of 10 stars. He is decent, honest, straightforward and he knows his stuff. I plan to have him back at a later date to install more phone jacks, once I figure out where I want to put them.

I want to express my deep appreciation to Adrian for giving me phone service in all of my rooms. I will be recommending his service to everyone I know.