Techsystem

My ultimate goal was to have security cameras installed around our fully furnished home (basement too) that would record 24/7 and have a deterrent function. I had several security vendors come to the house and the way they wanted to do installs didn't sit well with me - some wanted to run conduit on the outside of the house, some wanted to run wireless cameras but still get PoE just to power the camera, some wanted to drill holes where holes didn't need to be drilled, etc.. Their logic made no sense to me.

I'm so glad that I found Techsystem on HomeStars. I read the reviews like everyone else and I knew I had found the right person for the job, so I sent an email and Adrian responsed the same day, in the evening, likely after his job for the day was complete. We spoke on the phone and communicated via text for a couple of weeks covering any questions I had. It was finally time to have Adrian out at the house to discuss the work in detail. Adrian is a worker bee, not a salesman, so if you're looking for someone to really sell you, that's not really in his nature. Adrian's work speaks for itself, as you can see from all the fantasetic reviews on HomeStars. Adrian was patient and answered all my questions. I have to admit, I had no idea how Adrian was going to pull off the things he said he would deliver, like run ethernet cable all over my house without any visible damage or holes. How is that possible? Trust me, its possible; I'm a believer now. The one thing that stood out from the walkthrough was when Adrian said "when we come to your house, it becomes our home and that's how we'll treat it". I secured Adrian on the spot for the future install and we discussed starting the job in approximately 2 weeks; its hard for him to determine when jobs will start and end as each one comes with its own challenges for Adrian to overcome.

Adrian arrived early in the morning with Costas to start the job promptly with the hardware we discussed and he ran any major decision by me before proceeding to make sure we were aligned. I'm glad I had the week off of work as I needed to make myself available as needed for Adrian. I was also curious how he was going to deliver what he said he would; once I saw Adrian in action, I gave him all the space he needed and I went on Autopilot after. I told Adrian I didn't need an HDMI to my TV as I would view the cameras on other devices. Adrian somewhat disregarded what I had said and I'm glad he did because it was much more helpful having a direct connection to setup the NVR properly as it takes time to finess the settings - he was already running ethernet lines by there, so it made sense for him to do it.

The job lasted about 2 full 12 hour days. Adrian is a perfectionist - he's not happy until his client is happy. I changed the specs of the job a few times while Adrian was here, based on some ideas I had with relocating hardware; Adrian was very accommodating. Our family is very happy with the install. We will be using Adrian when we install some in-wall speakers in the future.

The one buyer beware tip I have for folks looking to secure Adrian's services is to think twice about using Ameta's AI Base Technology security cameras; Ameta is Adrian's hardware vendor. Their AI Color app does not perform fully as intended and has issues. If you don't believe me, read the reviews on Google Play or in the App Store. Alert notifications can be non-existent, delayed, you receive a notification for the channel name and not the name you gave the camera, etc. It's amateur hour and it's evident that features are launched and are not thoroughly tested. It's not like they built this app from scratch, it's a clone as I have friends with other apps that look identical. This is not a knock to Adrian by any means - I let Adrian know my frustrations with the App and he passed my concerns to Ameta and I was provided with some feedback and some workarounds. For the kind of money I spent, the hardware and software should be rock solid. My advice is to absolutely use Adrian, but don't use AI Base Technology cameras - Ameta has other cameras or maybe look at sourcing your own.