Bed Bugs & Beyond

My initial call in July was to Cary but Armand (his partner) was the person who handled the service and everything beyond that. Right from start I received excellent service; very discreet and arrived as scheduled. The windows in one of the room got warped because it wasn't shut properly and it got replaced with not much questions asked. It has been a long time that I have seen such an exceptional customer service. I would recommend anyone doing the heat treatment to definitely stay elsewhere for the night as it is almost near impossible to stay home. Thanks to Home Stars for finding this company for me.

I used this company because they had a warranty. I found them online. The other pest control places did not give a warranty and would only say that they would charge separately for each treatment. Cary Title the owner of Bed Bugs and Beyond asserted that the up front cost would include every treatment until they got the job done. I was skeptical but the company is as good as their warranty. It took five treatments. They not only got rid of the bugs finally but after the initial cost they didn't charge me a thing. And I still have a warranty until the end of October. I know that if the bugs come back or I have a resurgence that I can rely on Bed Bugs and Beyond to come back without any more cost to fix to the problem. They crew is efficient, polite and reliable. A great service and company. I have already recommended this company to other people and property management companies. If you have bed bugs you should use this company to get rid of them.

We had the absolutely best experience with Bed Bugs and Beyond. They went went way "Beyond" anything I could imagine. They showed up in record time. Took great care to do the job right and guess what? No more bugs! Thank goodness. We did have a small problem with two of our window frames from their service (they warped) and I have never seen any company so quickly, professionally, and expertly take care of the problem including of all the costs involved. I highly recommend their service! Don't hesitate. Call now.

Amazing company! I would recommend to anyone. I unfortunately got bed bugs, and searched the inet to see the bed way to eliminate them fast. I stumbled upon Bed Bugs and Beyond and decided to give them a call. Cary the owner was here asap checking the problem, decided to come the next day. Cary and his crew came out and heated up the place. His crew was very nice and helpful. Nothing was ruined they took very good care of everything, even moving our items to the original state from when they arrived.

We ended up having a another occurrence and Cary standing behind his warranty is coming out tomorrow to take care of the problem yet again.

For the people saying he is rude etc,Cary is strait to the point and tells it like it is, which is my books is far more respectable then someone running you around the bush feeding you bs, and spending more money then you should.

In conclusion, if you want a company that does the job right and fast with integrity, call bed bugs and beyond. Thank you Cary and team, you guys are awesome!

If you have bed bugs, call the experts at Bed Bugs & Beyond. Based on our personal experience, you’ll be in good hands. We wish somebody would have told us this earlier so hopefully this testimonial will save you some time and grief.

When we finally discovered the cause of a body rash, we knew that we needed professional help. The biggest challenge was not knowing what to do or whom to trust – so many different opinions and too much misinformation.

But then we found Cary Title at Bed Bugs & Beyond for an initial consultation – experienced, personable, energetic and very knowledgeable as he addressed all of our questions and concerns regarding bed bugs and the treatment his firm recommended to get rid of them. We felt confident that he was the man for the job.

We were still very concerned about the potential damage that Cary’s proposed high heat treatment would have on all of our furniture, electronics and other valuables. After some more reassurance from Cary, we agreed to move ahead with their recommended process. Cary and his team did a great job.

Their heat treatment process worked wonders without exposure to unhealthy and less effective chemical treatments recommended by other companies. Not one single bed bug survivor and believe me, we've looked! There was no damage and most importantly all the electronics – computers, telephones, TV’s, various instruments and recording equipment are working perfectly.

Cary said “Trust me,” and we’re glad we did!
A big thank you to the whole team for being so friendly, flexible and discreet.

PS. I thought Cary was being a bit alarmist when he told me that the bugs would be in my clothes, but he was right again. What can I say…he just knows his stuff.

BED BUG NIGHTMARE. Without Cary (owner of Bed Bugs and Beyond) I don't know where I'd be. If you don't have time to read my story, know that he took care of us above and beyond, and I'd recommend him to anyone.
I moved into what I thought was the place I'd stay until I bought a home. Rude awakening. Only a month after moving in I started getting bites, I was told it was spiders. Since my room mate wasn’t being bitten I believed it. 4 months later I woke at 3am with my face itchy and swollen, turned on the light to find a bed bug under my pillow. Full panic, sat researching until dawn. What I found was that this chemical treatment sounded bogus. The bugs only die if they are sprayed dead on, because they have these crazy exoskeletons. They live in the baseboards, mattresses, furniture, clothing, and they only come out at night... ( to be specific when you have reached your REM sleep. creepy) soooo, how is spraying them in the day going to work? Not to mention they want to spray a chemical all over your apartment, at least 3 times. Not my favorite idea. Oh- and 30% of people don’t react to bed bug bites...which explained why I was the only one being bitten. Finally I found what was said to be "the silver bullet". The Heat Treatment. Fairly new to Canada, only three companies licensed, and most with a 90 day guarantee. Bed Bugs and Beyond was the first company I called and was on the scene that day in fact. Of course it is the pricier treatment, and my cheap landlord was against it, Cary felt so bad for us he gave us a deal just so we could get the landlord on board. He ended up treating our place 5 times, two of which were after the 90 day guarantee. Only too late we found out that the problem was in the adjoining household, and they did not want to pay for the heat treatment. They preferred to spray, every sunday, themselves. Right. So, the problem couldn’t be solved and we had to move. Cary gave us a moving treatment complimentary just to get us out of there, he heated all our stuff as it left the house, little tricky in a snow storm. He really was great, dealing with my abrasive landlord, and not abandoning us when the warrantee was out. This is 6 months since my initial call, and he was only paid once. He stayed in contact with me in my new place (brand new still under construction condo, wasn't taking any chances), and when I found ONE bug, he came to treat again. He gave me the best deal he could since it was me paying this time (and he was already out $8000 from our last place) and treated my new place. I am now finally BED BUG FREE! And I can say the heat treatment works, as long as you aren’t sharing a wall with someone who has the bugs and wont deal with them. I know this is a long story. When I was researching I found bits here and there, so I wanted to give a full account to the next person dealing with this nightmare. The heat treatment can melt a few things that are cheap plastic, mostly because it was a 6 months nightmare for me and Cary cranked it higher than usual just to be sure. He helped us out when we were in a horrible place, and he stuck with us even after he was free of any obligations. I can't tell you how strung out we were, the psychological toll it took...that we are still trying to get over. One last thing...my landlord did the chemical spray once we were gone, the woman living downstairs wrote me to tell me she has never seen so many bugs before. Fair warning.
Cary still checks in now and again, and he is replacing any and all plastic casualties. ;)

Bed Bugs and Beyond and especially Cary Title are the best! Not just at the fantastic professional job they do but also for standing by all their services! Due to a neighbours negligence our bed bug infestation continued for months eventually being the catalyst for our move. Cary and his team were there every step, continually coming back and making sure my wife and new born were taken care of. There is no better company to work with and please ask Cary to elaborate on our epic saga - it will be worth you time!

We cleaned, de-cluttered and paid over $1.5K for chemical treatments - nothing worked until we called Bed Bugs & Beyond. Carey and his crew were professional, courteous and efficient in their work. When we had a recurrence two months later, Carey honoured his guarantee and came back and heat treated the house again. I would not hesitate to recommend Bed Bugs and Beyond to anyone who is unfortunate enough to suffer a bed bug infestation. It is well worth the money.

Once we discovered we had bed bugs we made the usual panic calls around to companies, Bed Bugs & Beyond were the only company who knew exactly what it took to get rid of these pests. We got three quotes and decided on Cary and his company. not only was he well informed but there was a guarantee offered. Had we used either of the other companies we would have had our kitchen, bathroom and all blinds destroyed and I am confident that they would not have solved the problem. In short, if you want rid of the pests in one day call Cary and Bed Bugs & Beyond. Staff were helpful, friendly and respectful of our home at all times.