We found Masterpiece Flooring from the positive reviews on the Homestars website. We did not regret our choice. Upon the initial phone call, Connie was responsive and quick to meet with us in person. We found her to be knowledgeable and helpful as we met several times in order to review our product choices and to work through the best alternatives for us. Her patience paid off as we made the right choice in the end.
Further to recommend them, Todd and Daryl even delivered the product to our house themselves when their delivery company balked at sticking to the pre-arranged delivery date!
Masterpiece was also flexible in accommodating our timeline requirements and coordinating with other renovations companies who were also working on our home. Once the installation date was reached, we found Todd and Daryl to be friendly and punctual. The 1400 square foot installation was completed within the week as planned and the results were excellent! The product was superb and the quality of the installation was great! We would confidently recommend Masterpiece Flooring to anyone looking for a high-end hardwood installation company.
- Approximate cost of services:
- $30,000.00
- Company Response
Hi Terry! Thanks so much for your great feedback. We are happy to hear you feel you made the right choice of hardwood in the end. It was disappointing to us as well how our delivery company let us down that day. We've since started working with another company that we feel provides better service to our customers. Thank you for awarding us a 10 star review, we certainly appreciate your high praises. You were great to work with and hopefully we can work together again someday. All the best for 2015!
Todd, Connie and Darryl