We had a flooring company come in a do our main floor and stairs. The nosings did not compliment the flooding at all as they were two completely different colors. The owner of the company wanted his money for the flooring and gave up on stairs as he could not do the job.
That's when we contacted Todd. Most contractors do not want to get involved in other contractors issues especially when things have gone wrong.
We just would like to say that Todd was just the opposite, he return our e mail promptly over a weekend. Came to our house to look at the mess we were left with and gave us some solutions.
We would like people to know that there are many companies out there that just want to make money and have absolutely no customer service anf he one we were dealing with and others like Tood who have outstanding customer service. Thank you once again for helping us out, we will be sure to let our friends know about your company and will be sure to use you on our next job.
- Approximate cost of services:
- $0.00
- Company Response
Hi Mike, thanks for taking the time to write a review to let us know you were happy with our customer service. I hope everything worked out with the other company and they were able to fix your stairs. I look forward to working with you again in the future.
Best Regards, Todd