Northern Comfort Windows & Doors Ltd

The window installation was terrific. The windows look great, and Sean and Rick were courteous and professional. They were very respectful of our house and all their work was clean and tidy.
Thanks so much.

These 2 young guys had very good workmanship and were very palette to deal with. They disposed of old windows and cleaned up very well, you could not even tell they were there.

Jamie and Ryan were professional, worked hard, were friendly, very clean and tidy, and courteous. And their work was amazing! The windows look perfect. I would recommend them 100%. Great guys!

Sean and Rick did such a fantastic job , clean , accurate professionals , left our house looking like a million dollars. Their attention to detail was refreshing in this day and age. All window openings were measured before they started as a double check . Max-Sun Windows and Doors Ltd will get all the rest of our business and anyone who asks will get a referral of the highest order. Thanks to two personable young craftsmen

Sean and Rick did a fantastic job installing my new windows. The floors and furniture were all covered to keep things clean. They measured the windows before removing the old one just to ensure they fit. Inside and out were keep spotless while they removed the old windows. The installation and finishing of the windows was excellent. They would not move on to the next window until they were satisfied everything was perfect. Rick and Seam are courteous and friendly but moreover the are professionals. Highly recommend them

Jamie and Ryan and Brandon were great 8nstalle4s; pleasure to have 8n my home,tee@ted our house with so much respect,we would recommend Northern and Ryan and Jamie to 8nstalk for any other future work : Thank you for the wonderful Workman ship

Jamie and Ryan were awesome installers.

Polite, gave me calls when you were coming. Great clean up.

Was a pleasure to have in my home to do this work, great job

We were blown away by the quality and professionalism of this company. Everything that we were promised was delivered! We were particularly pleased with our installers Sean & Rick. When they saw our California Shutters, they went back to their shop in the evening and built a new frame to ensure we could reinstall our shutters. They were polite and a joy to have in our home. If you're buying from this amazing company, be sure to ask for Sean & Rick to do your install!

We ordered windows in March 2018. They came to install them in Jun 2018 only to find out, by the installer, that they were the wrong size. They never called to tell us they were re-ordered. I gave them a week to call us to apologize and confirm the windows were re-ordered. I had to call them and the woman that took our call was rude. She certainly needs training on how to deal with customers. I called back several times to get the status, because apparently it was a “rush order”. One day, I got a voice mail telling me they should be in soon. On 20th Aug we received a call telling us the new windows were never ordered and that they would send someone over to re-measure the windows. We were told it would be rush order “again”, would take 3-4 weeks, and guess what ...NOTHING as of today. Furthermore, they didn’t realize that I also have one of my rental property done by them and after many calls from my business partner inquiring about the rebate and why it takes so long to receive it.... yes, you guessed it... they forgot to send it. If there were numbers below zero for rating customer service, that’s the rating I would give them.

However, I will give the installer (Andrew) thumbs up!

Whoever will do the Company response, don’t apologize... it’s way too late, and you seriously need to review the way to do business.

ordered windows in march 2018 ,they measured in june, still waiting for the windows mid sept. big regret for going with northern comfort barrie. our sales person greg took our check for 50% down and never contacted
again.
Update ,I cant believe it 7 months and still no windows, and the Green On rebate,(5k) gone!!!! . I am so angry they took our opportunity to save $5000 I just want my deposit back. I should probably be relieved they couldn't even come up with the 10 windows in 7 months.