Terrible customer service, shady business practices
AVOID THIS PLACE. If you are skeptical of bad reviews then at least consider some advice:
1) pay with your credit card (at least your deposit)
2) ask them to write down their payment structure (full payment up front is NOT normal)
3) ask them for a written guarantee of their work
If they are unwilling to put these things in writing that alone should be major red flags.
My full review is on Google but in summary:
-they took a deposit
-showed up 5 days late
-workers did an hour's worth of work when we noticed some damage elsewhere resulting from their tools
-Anjali shows up, quickly becomes aggravated that we are concerned about the damage (but does not say she will fix it if there is further damage)
-Anjali walks out after putting a big hole in our kitchen, tells her workers to pack up their things and says on her way out "I will not be returning your deposit" even though WE DID NOT ASK HER TO LEAVE or cancel the job
We got our money back from Visa but if we had paid the deposit another way, it would have been unnecessary stress caused by someone who thinks she can cancel from her end and also keep your money. She is all sugar at first but its just a sales tactic, she quickly changes her tune.
Terrible experience, would not recommend.
- Approximate cost of services:
- $10,000.00