- Approximate cost of services:
- $23,000.00
This entry did not meet HomeStars review criteria.
I'm very sorry this client was not happy with their experience with us. There seems to be a few miss-communications that I'd like to clear up. I always openly provide a list of references and personal meetings should be requested directly with my previous clients. Our original contract for the flooring was for Berber carpet which was later changed to laminate. I'm sorry this client wasn't satisfied with the laminate, however samples were provided for approval prior to ordering & installing the material. I worked diligently to preserve the timeline and was only over by 1 day despite many changes the client requested throughout the project. I take pride in working ethically and honestly and was upset to read this review. In this case there are discrepancies between what the client is claiming and what I was contracted to do, so I felt a price cut was the most straightforward way to resolve the issue. I wish them all the best and hope they understand my position in this case.