Roof Vents installed with no holes underneath
AVOID THIS COMPANY. I contracted with Sky High to have my roof re-done (for $10,000), including the installation of 2 venmar vents. 2.5 years later, my contractor opened up the back attic and discovered that there was no hole in the roof. He went out and bought a vent in order to install it, then noticed that there was ALREADY a vent on the roof. Sky High had installed a vent without making a hole in the roof beneath it. When I called Sky High, my story was not taken seriously and I was told that the roofer in question had denied having installed a vent with no hole underneath. I sent photos showing the problem. The second installed vent had an inadequately small hole, apparently chopped with an ax, roughly. I guess the roofers had forgotten to bring a saw that day, and couldn't be bothered to properly install the vents so as to actually provide ventilation. Owner of the company refused to reimburse my modest costs-thrown-away (contractor buying vent and having to return it; he perversely faulted my contractor for not looking outside to see if there was a vent there upon seeing NO HOLE in the attic roof!). He merely said "accidents happen" - but how does a roofer "accidentally" install a vent on a roof with no hole underneath? Sadistic notion of customer service.
- Approximate cost of services:
- $10,000.00