After struggling for 2 days and trying everything, yesterday we've decided to call for professional help. Compared to some companies that offered an appointment in "just" 5 days, Clean Flow was able to send a specialist within 90 minutes. Wow!
Luke really tried hard and did his best to try to clean the drain with three different cables, to no avail. Then he suggested to open the ceiling in the basement to get to the pipe. He made a very educated guess about the location of an opening, considering a weird configuration of our piping. After a tedious process of carefully draining the "water" from a cut pipe we all discovered the real cause of the problem - a fair amount of grout (a side effect of our recent DIY kitchen renovation project). The rest was an easy job.
We were really impressed with Luke's professionalism, skills, persistence and patience. Now we know who we are calling next time we have a plumbing issue.
Great job Luke!!!
Michael, Hanna.
- Approximate cost of services:
- $240.00
- Company Response
We are very happy to hear that Luke helped you out.