Mr. Furnace

Heating & Air Conditioning
ON L0S 1C0
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Reviews for Mr. Furnace

Average customer rating:
9.4 10 (238 reviews)

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Myrna Watson from St. Catharines
Myrna Watson from St. Catharines
2 reviews St. Catharines, ON
10/10

furnace and air-conditioning

If I could give 11 stars, I would. Excellent service from extremely qualified technicians, as promised. They were prompt, courteous, fastidious, very knowledgeable, careful and tidy. Everything was done to the highest standard, everything was checked and tested before they left and I feel safe and secure, knowing that we will have all season, worry free comfort for a long time to come and that I have a firm who will maintain this equipment with the same attention to care as they have just proven behind and that prides itself in making sure the
customer is happy - a very welcome rarity these days. I thank, most especially, Randy Norton, Manager, who came to us to sell the equipment and the installers, Randy (another Randy) king of installers, most definitely, and his qualified helpers, Ryan and Jay - they are keepers.

Approximate cost of services:
$11,800.00
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Aileen from Saint Catharines
Aileen from Saint Catharines
1 review Thorold, ON
0/10

Furnace repair

they came out and re tagged my furnace so they could push a new sale at me.
I contact 5 other companies and three separate licenced techs actually diagnosed it as a perfect furnace and reversed the tag . Y experience was a nightmare and I am taking them to small claims court and have filed a bbb and tssa also.

Approximate cost of services:
$150.00
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Company Response

I am very sorry to hear about your experience with Mr Furnace. Please call me at 905-651-8228 to resolve this issue. All the best, Randy Norton, General Manager.

Vince from Welland
Vince from Welland
1 review Niagara Regional Municipality, ON
10/10

Furnace and Air Conditioner

Our air conditioner was not working as expected so Mr. Furnace came out to do an inspection - we found that we had a leak in the system.
Randy came out to give us an quote on a new furnace/air conditioner package. The price was very competitive and we decided to purchase.
The next day, Jay and Tom came to do the install of the new equipment.
Both Jay and Tom were very professional and meticulous. The old equipment was removed and the new equipment was installed in one day.
Randy, Jay and Tom were a pleasure to deal with - professional and friendly.
I would highly recommend Mr. Furnace.

Approximate cost of services:
$0.00
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bert hydra from Welland
bert hydra from Welland
1 review Welland, ON
10/10

Service

To Randy thank you' all that you promised us when you sat in our home about mr furnace the savings,comfort are excellent
but the shining stars of yours of your company have been your installers and service staff.It is pleasure to have such a polite and courteous service man such as Cory in our home.
We will continue to be customers of Mr Furnace due to excellence he has shown.
Bert&Phillis Hydra

Approximate cost of services:
$0.00
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Marilyn from Niagara Falls
Marilyn from Niagara Falls
1 review Niagara Falls, ON
10/10

Furnace and air

Very pleased with how professional Tom and Jay installed our new Furnace and Air. Worked extremely hard from beginning to end. Also very impressed how neat and tidy they were. No mess left behind. Thank you Jay and Tom for your great workmanship. Very satisfied customer.
Also would like to Thank Scott who gave the estimate, Very thorough and very knowledgeable.

Approximate cost of services:
$9,000.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Dean from Welland
Dean from Welland
1 review Welland, ON
0/10

Furnace install

I purchased a home that has a furnace installed by Mr. Furnace. A triple ply beam has been cut out to install the venting. Mr. Furnace has not contacted me with resolution, even months after I emailed them insisting.

Approximate cost of services:
$500.00
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Company Response

I am very sorry to hear about your experience with Mr Furnace. Please call me at 905-651-8228 to resolve this issue. All the best, Randy Norton, General Manager.

Deanne from Niagara Falls
Deanne from Niagara Falls
3 reviews Niagara Falls, ON
10/10

Heating and air conditioning

We called Mr furnace for a new heating and cooling system as ours was breaking down. From the friendly voice in the office to our awesome sales rep Scott H who explained everything in detail. He made me feel so knowledgeable that I was thoroughly informed with my decision to proceed. I was getting great value, exceptional service as my ac and furnace were delivered and installed the very next day!! Fantastic install team of Tom and Matt. I am do pleased I didn't go with the other guy who quoted me over the phone. The warranties are fantastic and the service and all work preformed were quality. I thank the great team for exceptional workmanship.

Approximate cost of services:
$10,000.00
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Any advice to offer fellow homeowners facing a similar project?
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David from Thorold
David from Thorold
1 review Thorold, ON
10/10

Heating and air conditioning

I have dealt with Mr. Furnace for years and have always been completely satisfied. They are the best! Claude did our routine A/C servicing today, and like all the Mr. furnace techs, he did a great job. (The $250 cost is for a service contract that covers the entire year.)

Approximate cost of services:
$250.00
What could this company do to improve their services?
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Nora Quinn from Saint Catharines
Nora Quinn from Saint Catharines
1 review Saint Catharines, ON
10/10

Air conditioning repair

I would highly recommend the service technician Cory for his extreme patience and courteous professionalism in tracking down the source of a malfunctioning air conditioner. Brilliant detective work by a consummate professional!

Approximate cost of services:
$180.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Mr. Furnace

For over 40 years, Mr. Furnace Heating & Air Conditioning has been the go-to choice for HVAC services in St. Catharines and the surrounding areas.

When it comes to your home's comfort, we've got you covered year-round. From expert heating and cooling solutions to indoor air quality improvements, our team of professional technicians is dedicated to ensuring your home is always Just Right™. Whether it's a furnace installation, air conditioner repair, or duct cleaning, we have the expertise and experience to get the job done right.

At Mr. Furnace, we understand that HVAC issues can arise at any time, which is why we offer 24/7 emergency service with no extra charge for weekends, holidays, or after-hours calls.

For top-notch HVAC services and reliable quality you can trust, turn to Mr. Furnace Heating & Air Conditioning. We're committed to keeping your home comfortable and your satisfaction guaranteed.

Contact us today to learn more about how we can meet your HVAC needs!

CATEGORIES
Heating & Air Conditioning
PRODUCTS
- Furnaces - Boilers - Air Conditioners - Ductless Air Conditioning Systems - Heat Pumps - Water Heaters - Tankless Hot Water Heaters - Indoor Air Quality Products: - Duct Cleaning - Dryer Vents - Humidifiers - UV Air Purifiers
SERVICES
Heating & Air Conditioning, Duct Cleaning, Dryer Vent Cleaning, Air Quality,Furnace Repairs, Furnace Installation, Furnace Maintenance, Air conditioner Repairs, Air conditioner Maintenance, Air Conditioner Installation, All Furnace Services, All Air Conditioner Services, All types of Furnace Brand Repairs repairs, All types of Air COnditioner Brand repairs and 24 Hour Service.
BRANDS
Lennox, Goodman, York, Daikin, Rheem, Trane, Carrier, Amana, Mitsubishi, Generac, Moovair
WEBSITE
https://mrfurnaceright-time.ca/
YEAR ESTABLISHED
1989
PAYMENT METHOD
Cash, cheque, draft, major credit cards, debit cards (on-site service calls), online banking, and financing available
LICENSES
TSSA & ECRA/ESA Licenses
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
100% guarantee on one year Parts & Labour on any repair
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